Manual
Every screen, explained
One page per screen: how to use it, what it works from, and what changes on the paid plan. Every screen in the back office links to its own page here. Each page is checked against the code it describes whenever the code changes.
Counter tools
Your first stamp
FreeYour first stamp is a step on Today now, not a screen of its own. The old address still works and opens Today. From 4 November 2026.
ReadStamp card
FreeA digital stamp card. The customer’s phone number is the card. Type the number to add a stamp. When a customer has enough stamps, the screen says a reward is due.
ReadCounter Mode
FreeLock a shared tablet down to the stamp card, Today and shift notes while staff use it. They cannot open Manager, your money or your settings. Your four-digit Manager PIN switches it back to Manager.
ReadCounter poster
FreeOne sheet you print and stand by the register. The stamp card is the poster. Below a line across the page, when you have them, sit two small panels: a code for a Google review, and your guest Wi-Fi with a code that joins the network.
ReadShift notes
FreeA message for the next shift. You write it, say which shift it is for, and set the hours it shows. Whoever signs in during those hours sees it as soon as they open the back office, on whichever tablet or laptop they are on.
ReadToday
FreeThe screen KANJIN opens on, and it is a conversation. It greets you, tells you how yesterday went, and offers two or three things worth doing today. Every other screen opens in a panel beside it, so you never lose your place.
ReadThe classic back office
FreeThe layout KANJIN opened on until 26 October 2026: your stamp card, which setup step is next, who you can reach, and — once you have typed some figures — how the week went. It is here for two weeks.
ReadGetting set up
FreeThree steps to a working card: name your shop, choose the reward, put your QR code at the counter. Under them, four more worth doing when you have a minute. Press a step to open it, then press Next. What you type here is also in Settings, Profit by item and the stamp card.
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Money
Sales & costs
FreeEnter today’s register total and each supplier receipt to see what you really keep. Type the two as they happen: what a delivery cost, and what the register took. That is all the daily report needs.
ReadShop numbers
FreeOne door to the screens you read sitting down: break-even, profit by item, lost revenue, your sales analysed from Square or a CSV, and what your team costs.
ReadBreak-even
FreeHow many customers one day needs before you have earned anything. And how many it needs to reach the profit you want.
ReadProfit by item
FreeEvery item or service on one chart: how much it earns against how often it sells. You can see what to push, fix or cut.
ReadPaying your team
FreeWork out which way of paying your people is better for you: an hourly wage, a cut of each sale, or renting them the chair. Put in one real shift.
ReadLost revenue
FreeWhat your slow weekdays and rainy days cost you in a year, counted from your own stamp card and the number of rainy days you tell us you get. Then the one thing that wins some of it back: the slow-day email on the paid plan.
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Grow
Review tracker
FreeHow many five-star reviews in a row it takes to lift your rating to the shop down the road. And how many weeks that takes at your pace.
ReadReview replies
FreePaste a review and get a draft reply. The reply calms the customer and reads well to the next person searching for you. You get 5 replies a month free, on us, and 20 a day on the paid plan. For more on the free plan, add your own free Google key.
ReadInfluencers vs. ads
FreeWhat giving free visits to a few local creators really costs you. Shown next to buying the same reach from Meta or Google ads.
ReadStart the paid plan
FreeEverything you have measured so far is free and stays free. This page shows what the paid plan adds, using your own list of regulars.
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Settings
Help and support
FreeThe six questions owners ask most, a form that reaches a person, and where to report a bug. Open it from Settings → Help and support.
ReadShop & staff
FreeAdd the people who work at your shop. Each of them signs in with their own email address, and you choose what each one can open.
ReadYour invitations
FreeIf somebody has asked you to work at their shop, this is where you say yes. Until you do, their shop is not open to you.
ReadSuggest a feature
FreeTell us what KANJIN should do next. Anyone who works at the shop can use it, and a person reads every one.
ReadSettings
FreeYour numbers live here and nowhere else. Every other screen reads from this page, so you type each figure once.
ReadYour shops
FreeOne account can hold up to five shops. The free plan covers one. Switch the shop this device works in, or add another.
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Marketing
Find local creators
PaidLocal creators found by your city and your trade, on YouTube or Instagram. KANJIN drafts the invitation. You read it and send it from your own mail app.
ReadMarketing overview
FreeWhat is happening at your shop this week: check-ins, stamps given, review requests sent, and the last emails sent.
ReadWhat your emails brought in
FreeAn estimate of the visits your emails caused in the last 30 days, after subtracting the visits those customers would have made anyway. It never flatters: regulars come in regardless, and the estimate knows that.
ReadCheck-ins
FreeEvery phone number typed on your kiosk or at the counter, with when it happened and what followed.
ReadSlow-day email
PaidIs the room empty? Press one button to email everyone who said yes. Send it now, or set it for the morning.
ReadEmail your regulars
FreeThe normal things worth telling the people on your stamp card: a new dish, longer hours, a quiet Sunday.
ReadReviews
FreeThe review request email that goes out after a visit, and a draft reply to each review that arrives. A person decides whether the reply is published.
ReadWin-back, birthdays, referrals
PaidShort emails KANJIN can send for you: to a regular who stopped coming, to somebody whose reward is waiting, to somebody who is nearly there, a welcome to a new customer, and a birthday email. The two about a customer’s own card — nearly there, and a reward waiting — run by themselves on the paid plan, because a shop that is paying for them has already said yes; switch them off on the same row if you would rather they did not. The rest are off until you turn them on.
ReadRainy day
PaidThe week’s forecast for your shop. The rainy-day email goes out by itself when 3 rainy days are coming. Or pick a wet day and press Send.
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What your customers see
Kiosk page
FreeThe page a customer reaches by scanning the counter poster, or that you leave open on a tablet you paired. They type their number and get their stamp when staff pressed Ready for the next customer, or on the paired tablet.
ReadThe customer’s card
FreeA customer’s own stamp card as a web page: their stamps, the next reward, and the shop’s offer. They reach it from the link in their email. Below the card: your Google review button, if you have one, and how to save the card to the home screen.
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Free calculators
Get Found Checklist
FreeA free list of places to put your shop, in order, with the steps for each.
ReadStamps per reward calculator
FreeWhat your loyalty card really costs you, and how long it should be.
ReadCustomer value calculator
FreeWhat a regular leaves behind in a month, a year, and before they drift away.
ReadEmail ROI calculator
FreeThe visits your email actually caused, after taking out the ones you were getting anyway.
ReadBreak-even calculator
FreeHow many customers you need each day before your shop starts making money.
ReadDiscount ROI calculator
FreeWhat a discount really costs you, next to giving a few free visits to local creators.
ReadMenu matrix calculator
FreePlot each item by profit and sales to see what to feature, reprice or cut.
ReadCapacity calculator
FreeHow full your room really is, and what the empty seats cost you each day.
ReadReview gap calculator
FreeHow many new reviews you need to reach the rating you want.
ReadBooth rent calculator
FreeWhat one chair leaves you, and them, under rent, commission or a wage.
ReadFood cost calculator
FreeType what the ingredients cost and the food cost you aim for. Get the menu price, rounded to a price you can print.
ReadTip pool calculator
FreeType the tips and everyone’s hours. Get each person’s share, to the cent, adding up exactly.
ReadSales CSV Analyzer
FreeDrop a sales or supplier CSV. See your best days, weekdays, month on month and supplier shares.
ReadGoogle Review QR Code Maker
FreeA printable counter card and table tent carrying your Google review link.
ReadGoogle Review Reply Generator
FreePaste the review, or pick the stars and what it was about. Get a calm, polite reply, edit it, and copy it into Google.
ReadPrintable Stamp Card Maker
FreeFour punch cards and a counter poster, printed without an account.
ReadDaily Cash-Up Spreadsheet
FreeOne Excel workbook, four tabs, formulas already in: the customers a day you need, the drawer at close, and the tip jar split by hours worked.
ReadPrice Increase Notice Maker
FreeYour prices, your date, your reason. A counter sign, a post, an email and a line for staff.
ReadGift Certificate Maker
FreeYour shop name, the amount, and a different code on every one. Two or four to a page, ready to cut.
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Glossary
The words the screens use
- Stamp
- One visit, recorded against a phone number. Ten stamps earn a reward by default. See Stamp card
- Reward
- What a full card is worth. It is whatever you typed, such as one free coffee. It is issued when the stamps reach your number. See Stamp card
- Regular
- A customer on your stamp card. See Stamp card
- Check-in
- A customer typing their number on the kiosk or at the counter. Each one is a stamp. See Check-ins
- Counter poster
- The printed sign by the register that explains the card. On the paid plan it also carries the QR code. See Counter poster
- Kiosk
- The public web page where a customer types their number. They reach it by scanning the poster, or on a tablet that is pinned to it. See Kiosk page
- Marketing yes
- The separate box a customer ticks to get offers. Without it they get stamps and the review request, but no offers. See Kiosk page
- Review request
- The email sent once after a visit. It thanks the customer and links to your Google listing with an offer. See Reviews
- Fixed costs
- Anything you pay whether or not a customer comes in: rent, insurance, loans, subscriptions, basic utilities. See Settings
- Daily labor cost
- What one day’s staff cost you. Include yourself if you pay yourself. See Settings
- Average sale
- What a typical customer spends in one visit. Some registers call it the average ticket or average check; KANJIN calls it the average sale on every screen. See Settings
- Unit cost
- What that typical sale cost you in materials: the ingredients, the product, the consumables. See Settings
- Contribution
- The average sale minus the materials per sale. It is the part of each customer’s money that is left to cover the rent. See Break-even
- Break-even
- The number of customers in a day at which the day has paid for itself, and nothing more. See Break-even
- Normal day
- How many customers you see on an ordinary day. Used to work out the cost of a quiet one. See Lost revenue
- Reason to email
- A wet day, a slow weekday, or a regular who stopped coming. Counted whether or not the register dips. See Lost revenue
- Wet day
- A day with one millimeter or more of rain at your location, counted from the last year’s records. See Lost revenue
- Top earners, Popular low profit, Profitable rarely sold, Low on both
- The four groups on Profit by item. Top earners earn well and sell often. Popular low profit items sell often but earn little each. Profitable rarely sold items earn well but sell rarely. Low on both do neither. See Profit by item
- Review tracker
- How many five-star reviews in a row would lift your rating to a target. See Review tracker
- Slow-day email
- The one-tap email to everyone who said yes, for an empty room today or tomorrow. See Slow-day email
- Broadcast
- Any email to your list that is not a review request. Capped at two a week. See Email your regulars
- Automation
- A rule that sends an email each evening without you. There is one: win-back. Off until you switch it on, and you set its numbers. See Win-back, birthdays, referrals
- Rainy day
- The screen with the week’s forecast for your shop and an email written for the wet day you pick. You press Send. See Rainy day
- Win-back
- One offer to a regular who has not visited for longer than they usually go between visits. See Win-back, birthdays, referrals
- Shift note
- A thirty-second note at the end of a shift: which shift, how it went, and the reasons. See Shift notes
- Saved
- The word beside your shop’s name in the back office. Saving means a change is on its way to your account, Saved means it is there, Will save means the connection dropped and KANJIN is holding it until the connection is back, and Not saved yet means something has not reached your account — keep the page open and press Try again. See Settings
- Counter Mode
- The tablet locked down to the stamp card, Today and shift notes while staff use it. Your four-digit Manager PIN switches it back to Manager. See Counter Mode
- Download your data
- Two downloads in Settings: your items as a spreadsheet, and everything in one file. The customer spreadsheet is on Stamp card & regulars, under Export all customers. They are for your records and for leaving with. There is nothing to put back, because your shop is already on every device you sign in on. See Settings
- Sample shop
- Invented figures shown on a first visit, so the screens are not empty. Labeled wherever it appears. Gone when you type your own figures. See Settings
- Free plan
- The whole back office and every calculator, with unlimited customers on every device you sign in on. No card and no expiry. See Start the paid plan
- Paid plan
- Review requests with no monthly cap, slow-day emails to the regulars who said yes, creator discovery, and supplier payment and profit reports from your ledger. See Start the paid plan