Manual

Every screen, explained

One page per screen: how to use it, what it works from, and what changes on the paid plan. Every screen in the back office links to its own page here. Each page is checked against the code it describes whenever the code changes.

Today

Numbers

Marketing

Free calculators

Glossary

The words the screens use

Stamp
One visit, recorded against a phone number. Ten stamps earn a reward by default. See Stamp card
Reward
What a full card is worth. It is whatever you typed, such as one free coffee. It is issued when the stamps reach your number. See Stamp card
Regular
A customer on your stamp card. See Stamp card
Check-in
A customer typing their number on the kiosk or at the counter. Each one is a stamp. See Check-ins
Counter poster
The printed sign by the register that explains the card. On the paid plan it also carries the QR code. See Counter poster
Kiosk
The public web page where a customer types their number. They reach it by scanning the poster, or on a tablet that is pinned to it. See Kiosk page
Marketing yes
The separate box a customer ticks to get offers. Without it they get stamps and the review request, but no offers. See Kiosk page
Review request
The email sent once after a visit. It thanks the customer and links to your Google listing with an offer. See Reviews
Fixed costs
Anything you pay whether or not a customer comes in: rent, insurance, loans, subscriptions, basic utilities. See Settings
Daily labor cost
What one day’s staff cost you. Include yourself if you pay yourself. See Settings
Average sale
What a typical customer spends in one visit. Also called the average ticket. See Settings
Unit cost
What that typical sale cost you in materials: the ingredients, the product, the consumables. See Settings
Contribution
The average sale minus the unit cost. It is the part of each customer’s money that is left to cover the rent. See Break-even
Break-even
The number of customers in a day at which the day has paid for itself, and nothing more. See Break-even
Normal day
How many customers you see on an ordinary day. Used to work out the cost of a quiet one. See Lost revenue
Reason to email
A wet day, a slow weekday, or a regular who stopped coming. Counted whether or not the register dips. See Lost revenue
Wet day
A day with one millimeter or more of rain at your location, counted from the last year’s records. See Lost revenue
Top earners, Popular low profit, Profitable rarely sold, Low on both
The four groups on Profit by item. Top earners earn well and sell often. Popular low profit items sell often but earn little each. Profitable rarely sold items earn well but sell rarely. Low on both do neither. See Profit by item
Review gap
How many five-star reviews in a row would lift your rating to a target. See Review gap
Slow Day SOS
The one-tap email to everyone who said yes, for an empty room today or tomorrow. See Slow Day SOS
Broadcast
Any email to your list that is not a review request. Capped at two a week. See Email your regulars
Automation
A rule that sends an email each evening without you. There is one: win-back. Off until you switch it on, and you set its numbers. See Emails KANJIN sends for you
Rainy day
The screen with the week’s forecast for your shop and an email written for the wet day you pick. You press Send. See Rainy day
Win-back
One offer to a regular who has not visited for longer than they usually go between visits. See Emails KANJIN sends for you
Shift note
A thirty-second note at the end of a shift: which shift, how it went, and the reasons. See Shift notes
Folder backup
A folder on your device that KANJIN saves your files into as you work. Put it in Google Drive or Dropbox and it follows you to other devices. See Settings
Counter Mode
The tablet locked down to the stamp card and shift notes while staff use it. Only the owner’s four-digit PIN opens the rest. See Counter Mode
Backup file
One file with your figures, items, customers and the ledger. Save a backup file makes it and Restore from a backup file reads it back. It is how the back office moves to a new device, and the only backup in Safari, Firefox and on an iPad, where there is no folder picker. See Settings
Sample shop
Invented figures shown on a first visit, so the screens are not empty. Labeled wherever it appears. Gone when you type your own figures. See Settings
Free plan
The whole back office and every calculator, on your own device. No card and no expiry. See What $39 adds
Paid plan
Automated Google reviews, Slow Day SOS emails to the regulars who said yes, creator discovery, and vendor settlement and profit reports from your ledger. See What $39 adds