Manual

Every screen, explained

One page per screen: how to use it, what it works from, and what changes on the paid plan. Every screen in the back office links to its own page here. Each page is checked against the code it describes whenever the code changes.

Counter tools

Money

Settings

Marketing

Free calculators

Glossary

The words the screens use

Stamp
One visit, recorded against a phone number. Ten stamps earn a reward by default. See Stamp card
Reward
What a full card is worth. It is whatever you typed, such as one free coffee. It is issued when the stamps reach your number. See Stamp card
Regular
A customer on your stamp card. See Stamp card
Check-in
A customer typing their number on the kiosk or at the counter. Each one is a stamp. See Check-ins
Counter poster
The printed sign by the register that explains the card. On the paid plan it also carries the QR code. See Counter poster
Kiosk
The public web page where a customer types their number. They reach it by scanning the poster, or on a tablet that is pinned to it. See Kiosk page
Marketing yes
The separate box a customer ticks to get offers. Without it they get stamps and the review request, but no offers. See Kiosk page
Review request
The email sent once after a visit. It thanks the customer and links to your Google listing with an offer. See Reviews
Fixed costs
Anything you pay whether or not a customer comes in: rent, insurance, loans, subscriptions, basic utilities. See Settings
Daily labor cost
What one day’s staff cost you. Include yourself if you pay yourself. See Settings
Average sale
What a typical customer spends in one visit. Some registers call it the average ticket or average check; KANJIN calls it the average sale on every screen. See Settings
Unit cost
What that typical sale cost you in materials: the ingredients, the product, the consumables. See Settings
Contribution
The average sale minus the materials per sale. It is the part of each customer’s money that is left to cover the rent. See Break-even
Break-even
The number of customers in a day at which the day has paid for itself, and nothing more. See Break-even
Normal day
How many customers you see on an ordinary day. Used to work out the cost of a quiet one. See Lost revenue
Reason to email
A wet day, a slow weekday, or a regular who stopped coming. Counted whether or not the register dips. See Lost revenue
Wet day
A day with one millimeter or more of rain at your location, counted from the last year’s records. See Lost revenue
Top earners, Popular low profit, Profitable rarely sold, Low on both
The four groups on Profit by item. Top earners earn well and sell often. Popular low profit items sell often but earn little each. Profitable rarely sold items earn well but sell rarely. Low on both do neither. See Profit by item
Review tracker
How many five-star reviews in a row would lift your rating to a target. See Review tracker
Slow-day email
The one-tap email to everyone who said yes, for an empty room today or tomorrow. See Slow-day email
Broadcast
Any email to your list that is not a review request. Capped at two a week. See Email your regulars
Automation
A rule that sends an email each evening without you. There is one: win-back. Off until you switch it on, and you set its numbers. See Win-back, birthdays, referrals
Rainy day
The screen with the week’s forecast for your shop and an email written for the wet day you pick. You press Send. See Rainy day
Win-back
One offer to a regular who has not visited for longer than they usually go between visits. See Win-back, birthdays, referrals
Shift note
A thirty-second note at the end of a shift: which shift, how it went, and the reasons. See Shift notes
Saved
The word beside your shop’s name in the back office. Saving means a change is on its way to your account, Saved means it is there, Will save means the connection dropped and KANJIN is holding it until the connection is back, and Not saved yet means something has not reached your account — keep the page open and press Try again. See Settings
Counter Mode
The tablet locked down to the stamp card, Today and shift notes while staff use it. Your four-digit Manager PIN switches it back to Manager. See Counter Mode
Download your data
Two downloads in Settings: your items as a spreadsheet, and everything in one file. The customer spreadsheet is on Stamp card & regulars, under Export all customers. They are for your records and for leaving with. There is nothing to put back, because your shop is already on every device you sign in on. See Settings
Sample shop
Invented figures shown on a first visit, so the screens are not empty. Labeled wherever it appears. Gone when you type your own figures. See Settings
Free plan
The whole back office and every calculator, with unlimited customers on every device you sign in on. No card and no expiry. See Start the paid plan
Paid plan
Review requests with no monthly cap, slow-day emails to the regulars who said yes, creator discovery, and supplier payment and profit reports from your ledger. See Start the paid plan