Today

How to use it

1. 1This screen is one conversation, read from top to bottom. It asks one question at a time. The rest is a short report.
2. 2At the top: your shop’s name, your plan, Saved, the Manager | Counter switch and a round account button. On a phone the plan is one word, Free or Paid plan.
3. 3Press your plan to open Your plan beside you. It shows what you pay and what the paid plan adds. It also has the way to change your card, see invoices or cancel.
4. 4During a free PRO month, the plan at the top reads “PRO gift: 12 days left”, and a line above the conversation says the same with a Keep PRO button. Both open Your plan.
5. 5To lock a tablet for staff, press Counter on the Manager | Counter switch. A box asks “Lock this tablet?”. Press Lock, and the tablet opens the counter Today.
6. 6The counter Today shows the shift note, the three jobs and what has happened so far. When the tablet locks by itself after a quiet spell, it opens the stamp card instead.
7. 7Press Cancel, press Escape or tap outside the box, and nothing is locked. To switch back, press Manager and type your Manager PIN.
8. 8No Manager PIN yet? Pressing Counter opens Settings at the Manager PIN box. Whether your shop has a PIN is read from our server, so every device gives the same answer.
9. 9Press the round account button for the five languages and Sign out. Press a language and the whole back office changes to it. A locked tablet does not show the languages.
10. 10Use your browser’s Back button inside the back office. Back closes the tool you opened, or steps back to the one before it. Forward opens it again.
11. 11A screen opened from a link or a bookmark has nothing behind it, so Back leaves KANJIN. Press Back in the panel to close it instead.
12. 12Sales & costs and Supplier payments count as one place. Moving between the two tabs adds no step, so Back leaves the ledger in one press.
13. 13Until your card is set up, one slim line shows how far you are: “3 of 5 set up · 2 to go: set your reward next”. It sits in the top bar on a computer, and under it on a phone.
14. 14Press it to open the screen that finishes the next step: the poster, the stamp card, Settings or your Google link. It says which, such as “Finish: print your poster”. When space is short it says just “Finish”.
15. 15If your Google review link is saved but cannot be reached, the line says “Your review link is not working. Fix it on Reviews.” Press it to open Google review requests at the link box.
16. 16The five are the reward, your QR code out, your first stamp, your city, and your Google review link — in that order, because each one makes the next worth doing. If review requests are switched off, the last one says “turn on review requests” instead.
17. 17Where the screen is wide enough, a month calendar sits beside the conversation: a computer, or a tablet held sideways. It stays in place on the right while the conversation scrolls, and if it is taller than the screen it scrolls inside itself. It is there in Counter mode as well as Manager, so staff see the day’s notes and the weather. Days with a shift note are marked. Press a day to read its notes.
18. 18On a tablet held upright, or a tablet sideways in a narrow window, the same month sits at the top of Today. Press Hide calendar to put it away. The tablet remembers that, and Show calendar brings it back.
19. 19On a phone, a This week strip sits at the top instead: seven days, each with its weather and a dot where a shift note shows. Press a day to read it. See the month opens the whole calendar over the screen.
20. 20Under the calendar is the week’s weather where your shop is. With no town set, it says “Add your town in Settings to see the weather” (a link for you, plain words for staff in Counter mode). If the forecast does not load, press Try again.
21. 21Press the × on yesterday’s figures to close them for the rest of the day. They come back tomorrow. Closing them for one shop leaves your other shops alone.
22. 22If no sales or costs were logged for yesterday, the card says “No sales or costs logged yesterday.” Press Log yesterday’s sales and Sales & costs opens with yesterday’s date already in the box.
23. 23Under yesterday’s figures one line says how many customers came back this week: customers who came in during the last seven days and had been in before. Ask “how many customers came back this week?” in the box along the bottom and it gives the same number.
24. 24Press Today in the list down the left, or at the foot of a phone, and whatever panel is open closes, so you are back on Today in one press.
25. 25On a tablet held sideways, between 1024 and 1199 pixels wide, the list down the left shows only its icons so the calendar still fits beside Today. Hold or hover on an icon to read its name.
26. 26On a phone, Today leaves out the tip card. One line says the back office works best on a tablet or a computer. All you need to run the day is still there.
27. 27A locked tablet also shows “Let’s put your card at the counter.”, so staff know the three ways customers join. A way staff cannot open still has its button. Pressing it asks for your Manager PIN, then opens it.
28. 28The card “Here’s what I can do for your shop as your list grows” is for the owner only. Staff do not see it.
29. 29Answer each step where it is asked: the city is a search box, the Google link is a finder, the takings are one box. Each step has Skip for now. The line at the top brings a skipped step back.
30. 30The reward is three questions, one at a time: what you sell, what a full card earns, and how many stamps fill it. Tap an answer, and it folds into one line.
31. 31The reward choices match what you sell, so a barber is not offered a pastry. If your trade is already set, that question is skipped. Type my own and Another number cover anything else.
32. 32An answered step folds into one line with a tick, such as “Reward: 1 free coffee · change”. The next question appears under it. A typed reward can be up to 35 characters.
33. 33A shift note whose hours are on is pinned above everything else on Today, in yellow, in Manager and in Counter mode. It shows at every sign-in until its time is up or somebody ends it. See Shift notes.
34. 34If something is wrong right now, it is the next thing on Today, in one bubble at the top. Each line has a ×: press it and that line hides until you sign in again. It comes back at your next sign-in if it is still not fixed, and it is gone for good once you fix it.
35. 35It has one line for each thing in the way: a payment that did not go through, with Change your card; a paused shop, with the way to download your customers; and, when your emails are stuck, one line for EACH reason, such as a missing postal address, each with its own Fix it that opens the very box to fill in. A missing Google or Yelp review link joins the list here once you have your first customer; before that it waits in the bell and on the review request card, and in your set-up steps.
36. 36On a locked tablet, each fix says “This tablet is in Counter mode. Switch back to Manager with your Manager PIN to do this.”, with an Unlock button.
37. 37The bell beside Help, at the top of every screen, keeps the same notices on every screen, not only Today: a failed payment, a paused shop, each reason your emails are stuck (every missing address, phone number or review link is its own line, counted once however many emails it holds up), and a PRO gift that is about to end. A number on the bell says how many need you. Press the bell to read them. Each has its own button, such as Fix it in Settings, that opens the exact box to fill in. Under them, From us lists what is new in KANJIN, newest first.
38. 38The × on Today only hides the bubble. The bell keeps the notice until you fix it. Away from Today there is no banner over your work, and nothing sits over an open tool: the bell’s number is the only sign. The offer to read KANJIN in your language and the ask for your city still sit above the screen.
39. 39That is a different thing from the line in the conversation below it, which is about the shop — who is slipping away, what is worth doing today. These are about your account, and they stay until the thing is fixed.
40. 40The first time you open Today, it says “Welcome to KANJIN, <your shop>.” It says this once only.
41. 41Until your first stamp, Today’s main job is Give your first stamp. It says how: ask for their phone number, type it in and press Give stamps. It waits until your reward is set and your QR code is out.
42. 42Anything still unset shows as a one-line reminder under it, such as “Next: set your reward.”, with the button that does it. It shows each time you open Today until it is done.
43. 43Before your first stamp, you only see the two that stop the card working. Your city and your Google link wait until someone is on the card.
44. 44On your shop’s first day, a card says “Here’s what I can do for <your shop> as your list grows.” Its six boxes are Google reviews, Email everyone, Almost there, Birthday treats, Win-back and Rain days. Press one to read what it does.
45. 45A box marked AUTO sends on its own once it is set up. A box marked You send waits for you to press Send. Email everyone is You send. Rain days is AUTO once KANJIN has switched rainy-day sending on: it emails your regulars on the first morning of 3 rainy days in a row. Until then it reads You send, and the Slow & rainy days card says Practice run.
46. 46From the second day, a short panel under the report says what your stamp card leads to. Free: your card on the customer’s phone, and the Google review request, which sends itself.
47. 47PRO: the win-back, welcome, birthday and almost-there emails, which send themselves, the rainy-day email (it sends itself once KANJIN has switched rainy-day sending on, and shows You send until then), and the slow-day email, which you press Send for. The stamp card screen has the same panel.
48. 48Then the report: good morning, afternoon or evening in your shop’s time, with your shop’s name. Then yesterday’s figures: new customers, stamps, rewards given out and what you took.
49. 49A figure we could not read is left out, not shown as a nought. If nothing was recorded yesterday, one sentence says so and shows a way to start. A shop with no stamps yet gets the card about putting your stamp card at the counter instead.
50. 50If staff fixed a card at a locked counter today, one more line says how many, such as “2 stamp corrections at the counter today.”
51. 51While a question is open, nothing else on the screen asks you for anything: the row of shortcuts over the box and Something else both wait until you have answered or skipped. There is one thing to do at a time, on purpose.
52. 52Under it are two or three suggestions, each true about your shop today: regulars who stopped coming, your quietest day, new customers to thank, a local creator to find, a note for tomorrow. Each is one line with a tap.
53. 53Press one and it walks you through: a line saying what will happen, one question if there is a real choice to make, then it opens the screen with everything already set up. Nothing is ever sent for you — an email arrives written, and you press Send.
54. 54The last chip is always Something else. It opens a short list of the ordinary jobs: log sales, give a stamp, redeem a reward, leave a note, email your regulars, find creators.
55. 55Press Open the kiosk on the card that shows how customers join. It opens Kiosk tablets.
56. 56There, Open the kiosk on another tablet makes a one-time link for the tablet by the register. Press Copy the link or Show a code to scan.
57. 57Use this screen as the kiosk opens the kiosk in a new browser tab. With two screens, drag that tab to the one facing your customers.
58. 58Type what you need in the box at the bottom, such as ‘log sales’, ‘redeem’ or ‘change my country to Taiwan’. The answer comes back as a line with a button in it. It always answers.
59. 59Name a setting, like your country, your address, your logo colours or your kiosk tablets, and it opens right at that box.
60. 60If it does not understand, it says “Sorry, I didn’t catch that” and offers Log sales, Give a stamp and Print the poster, with Help and support under them.
61. 61Ask for a screen you cannot open, and it says the screen is in the manager’s view. Ask the same thing twice and you get two replies, so you can see it heard you.
62. 62Ask simple questions about your own figures: how many regulars you have, who stopped coming, what you took yesterday, stamps this week, or full cards waiting.
63. 63If a figure is not there yet, it says “I don’t have that yet” and names the screen that will have it. It never guesses.
64. 64And it will change the reward for you if you ask it to — ’change my reward to a free coffee’ — but it says what it is about to do and waits for Yes, do it. Nothing that changes your shop happens on one press.
65. 65The reply is drawn above the suggestions and the conversation scrolls to it, so the answer to what you just typed is on the screen rather than somewhere below it.
66. 66When your words clearly match a screen, the box answers at once. Nothing is sent anywhere and it costs nothing.
67. 67When it cannot place your words, it says so and asks our assistant. A second later the reply may change to the right screen. If the assistant is slow or unsure, the first reply stays.
68. 68The assistant can only point you to a screen you may open, pick one of the questions above, or offer to change your reward. Changing the reward still waits for Yes, do it.
69. 69It cannot open a screen you are not allowed to see or change anything by itself. It never sees your figures, so every number comes from your own records. Each shop has a daily limit, on the free plan too.
70. 70Press your shop’s name at the top to switch shops. It lists every shop on your account, marks the one open on this device, and has Add a shop. It is the same list as Your shops in Settings.
71. 71The top bar shows from the first moment a screen opens: your shop’s name, your plan, Saved and the Manager | Counter switch. A locked tablet shows only the switch and the account button.
72. 72Your shops is a card inside Settings, not a screen of its own.
73. 73Five buttons hold every screen: Today, Counter, Money, Grow and Settings. They run down the left on a computer and along the bottom on a phone. Press one to open its screens in a small list beside the conversation.
74. 74The list has the long heading, so Counter reads “At the counter” there. The groups and screens are the same as in the classic menu.
75. 75The small list opens below the top bar, so you can always press the Manager | Counter switch. On a phone, press Counter again at the bottom to close the list.
76. 76The Help button is in the top bar, beside your shop’s name, with the bell next to it.
77. 77Shop numbers is not in these lists. Break-even, Profit by item, Lost revenue and Paying your team are rows of their own under Money. Shop numbers is still in the classic menu, and its address still works.
78. 78Every screen in those lists shows what it costs. FREE means free with no limit. PRO, with a padlock, means the paid plan. A shop already on the paid plan sees no padlock.
79. 79Google review requests, AI replies and Email your regulars show both. The line under each gives your free allowance and what the paid plan changes; on the paid plan it gives your own allowance. The numbers come from your plan itself.
80. 80The four calculators show no badge: Break-even, Profit by item, Lost revenue and Paying your team. They are free with no limit. They sit together at the foot of Money, under Free calculators.
81. 81Press any screen and it opens in a panel beside the conversation. Full page widens it; Side panel narrows it again; Back and Close both put it away. None of them is a new page, so nothing reloads and nothing is lost.
82. 82Five screens open at full page straight away: Google review requests, Email your regulars, Win-back & birthdays, Slow & rainy days and Results. Press Side panel to narrow any of them.
83. 83Full page fills everything to the right of the five buttons, not the whole window. The five buttons, your shop’s name and the Manager | Counter switch stay in view.
84. 84Press another button while a screen is at full page, and its list opens over the top. Pick a screen in it, and it takes the place of the one you were in, still at full page.
85. 85Google review requests, under Grow, sets up the email that asks a customer for a Google review. It has three tabs.
86. 86Some screens share a row, and the panel shows their tabs across the top. Google review requests has Review requests, AI replies and Review tracker.
87. 87Email your regulars has Send an email, Win-back & birthdays, Slow & rainy days and Results. Press a tab to change the panel without leaving the screen.
88. 88AI replies is free for 5 drafts a month.
89. 89The panel’s header has Back, then Full page or Side panel, on the left. The screen’s name is next, and Close is on the right. On a phone the name takes its own line, so a long name shows in full.
90. 90Every screen still has its own address, for printing or a bookmark. The address bar shows it while the panel is open.
91. 91A link inside a screen opens in the panel too. The stamp card links to your Counter poster, and Sales & costs links to Supplier payments. The panel changes to that screen, at the part it named.
92. 92Hold Ctrl (or Cmd) while you press a link to open it in a new tab.

What it does

• The very first time an owner opens KANJIN, they get a few short questions instead of this screen: the shop’s name and city, what a full card earns, and the counter poster — then one last one, how you came across KANJIN, which is for us rather than for you and is only ever asked once. One at a time, with ’Step 1 of 4’ at the top and a Back button. From 25 October 2026, and the last question from 4 November 2026, when it moved off the sign-up page; an account that has already answered it, or skipped it, sees three steps rather than four. A step you have already done is skipped, and the reward step shows the real customer card filling in as you type, in the language your customers read. It is shown once per shop and only to the owner; staff never see it. From 28 October 2026 each of the first three says where that answer is edited afterwards, so nothing on it has to be got right first time: the shop’s name and city in Settings → Shop details, the reward and the QR code in Counter → Counter poster. They are words rather than links, because tapping one would leave the flow half answered.
• If you signed in with Google, the first question is the shop’s name, because Google does not tell us one. Your shop exists before you get here either way, from 4 November 2026 — before that date signing in with Google landed on a form headed Set up your business, and twelve accounts of fifty-two stopped there and never came back. Until you answer it the shop is called My shop; nothing public goes out under that name on its own, because your QR code is step 3.
• The third question shows your shop’s own QR code, with your shop’s name and what a full card earns under it, and two buttons: Print the poster and Save the PDF. Both open the Counter poster screen in a new tab, and Save the PDF opens it at the line that says how. From 28 October 2026. Before that date the step was one button, and the tab it opened showed the same question again instead of the code, because the poster’s address is one the back office answers and the back office was still asking. Pressing Finish lands on this screen, the back office, from the same date; until then it landed on Give your first stamp, which is a screen in the old layout.
• Two of the five steps are different from the other three: the reward and the QR code. Until both are done your card cannot collect anybody — there is nothing to earn and nothing to scan — so whichever is missing is the first thing the conversation says, above the report, every time you open it. The other three wait on the line at the top until you ask for them.
• A link into one screen keeps working: open a tool, and the address gains ?tool= with that screen’s name in it. Reload, or send yourself the link, and it opens on the same tool. A link can also name a part of that screen — ?tool=counter-sign&at=reward opens the Counter poster at the reward wording — and, for Email your regulars, which draft to open holding: ?tool=email&draft=thanks. The address this layout was tested at, /app/butler, still works too and lands here.
• From 30 October 2026 a small Tip card sits at the foot of the five sections down the left (at the top of this screen on a phone), with one marketing idea you can use this week and a link, shown as an arrow and a feature name, to the part of that feature that does it. A new tip comes up each time the page loads, never the same one twice running; the cross closes it until the next load. From 31 October 2026 there is also Next tip, under the words, which brings up another one without reloading the page. It is there on every tip, including the few that have no arrow, and it never gives you back the tip you are reading. If the window is too short for it to fit, it is not drawn. A tip for a paid feature carries the PRO pill on the free plan. The tip about your best and worst weekday waits until you have logged seven days of sales. A locked tablet is shown counter tips only, and a link on one only opens a screen a locked tablet may open.
• On a locked tablet, and for anybody whose job here is the counter, this screen is the same conversation with three jobs in it: the note for this shift, then Give a stamp, Redeem a reward and Leave a note, with How to give a stamp as one line under them. From 4 November 2026 Redeem a reward opens the redeem screen — "Find their reward", where you type the customer’s number and give them what the full card earned. Until that date it opened the same keypad as Give a stamp, so pressing it left staff on the screen they were already on. A fourth, Log today’s sales, is there when the owner has switched that on in Counter mode, and from 29 October 2026 — before that the card had the three whatever the setting said, and the sales tool was only a row inside the Counter list. One way to do each, and the shortcut row is not there at all. The box underneath suggests a customer’s name or ’redeem’, which are things a shift can open. No takings, no setup, no Settings, and nothing of the shop’s on the top bar but the switch and the way out. The list down the side shows Today and, under the heading Counter tools, every screen this tablet may open, drawn out as rows rather than behind a press — from 4 November 2026. Until then it showed the two headings and nothing else, so Shift notes, Today’s sales and Supplier invoices were all one press behind the word Counter and a tablet looked as though it had no tools at all. Nothing else is in that list, the reply field answers ’That one is in the manager’s view’ for anything else, and typing the address of one of the owner’s screens gets you this screen rather than that one. That last part is decided on our server, not hidden on the tablet.
• And from 4 November 2026 that screen says whose shop it is and how the day is going. At the top: your shop’s name with Counter beside it, and good morning, afternoon or evening worked out on your shop’s clock. Under the three jobs, Today so far — stamps given, customers joined, rewards redeemed and notes waiting, counted since midnight on your shop’s clock, with no money figure of any kind. Then what to tell customers, written out as the sentence to say rather than as advice about saying it, naming what a full card earns in your shop when you have set it. Then the tools you have switched on, under a line that says they are yours. Then three examples of what staff can ask the box along the bottom — How do I redeem a reward?, A customer forgot their number, How do I set up the tablet? — which type themselves into the box when pressed, so whoever is on shift can read the question before sending it. The box itself now says it takes questions as well as names. A count we could not read is left out rather than shown as a nought, and a shop that has not set its town gets no greeting rather than somebody else’s idea of the hour. Before that date the screen said nothing about which shop it was or what had happened today, which is what Roy found on a locked tablet on 3 November 2026.
• One card at the top, and only one, from 4 November 2026. The shift note and a customer waiting to join share one place on every counter screen, rather than having one each: two cards at the top of a phone push the keypad down twice. A customer standing at the counter wins that place and the note comes back when nobody is waiting. With neither, nothing is drawn and no room is held open.
• The one exception is Today’s sales. If you have switched it on in Counter Mode, from 29 October 2026 a locked tablet’s Counter section has that one tool as well: a box for the day’s net sales and nothing else from your ledger. It is a setting of the shop, so a box ticked on your laptop reaches the tablet — and from 29 October 2026 a tablet that is already open picks that up by itself within a minute, rather than waiting for somebody to reload it. It opens at all four doors the same way: the list, the full page, the box along the bottom and a link with ?tool=sales in it. It is also the fourth tap on the card this screen opens with, and it is in the bar at the top of any full-page screen, beside Close, so staff standing on the stamp card do not have to go back for it. Until that date this view did not know about the setting, so switching it on gave a locked tablet the tool on the classic screens and none here, which is the view a locked tablet always opens on. A manager or a counter login on their own phone does not get it, because the switch is about the shared tablet. From 4 November 2026 Supplier invoices works the same way at all of them — it had the switch, the row and the address from 31 October 2026 and nothing on the card or in the bar, so on a locked tablet there was no control for it to press — with a switch of its own (Let staff log supplier invoices in Counter mode, in Settings): a row under Counter tools that opens the invoice form, at the same four doors, with ?tool=invoices in a link. The two switches are separate, so each tool shows only when its own box is ticked.
• A suggestion that is on the paid plan says so in its own line, with the offer under it, and the tap still works — the screen behind it shows what it would do with your own figures. It is never a dead end.
• A free shop sees what it has left this month as a quiet line at the foot of the conversation: review requests, emails to your list and reply drafts, each as a number out of its limit. It starts again on the 1st. At four fifths of a limit, or at it, the one closest says so as a line in the conversation itself, because that is the moment the number costs you something. A paying shop has no limits to meter and sees neither.
• There is no Switch to the classic back office any more. It was in the account menu until 27 October 2026, and pressing it saved the choice on your account, so every visit afterwards opened the old layout and nothing offered a way back. The saved choice is no longer read either, so an owner who pressed it before that date lands here again.
• If you run KANJIN rather than a shop, the account menu also holds the admin screens — Accounts, Funnel, Suggestions, Warm a town, Sending countries, Homepage media and Blog. From 28 October 2026 each one opens in the panel beside you, like every other screen; before that they were links to the old layout, and following one was a one-way trip. Opening one of these does reload the page, unlike every other screen here: they are read from the database and built on our side, and building all seven on every visit would make the rest of the back office slower for the one account that uses them. Every one of them refuses on its own as well, so the entry is a door and not a key, and nobody else is offered them — not in that account menu, not from the box along the bottom, and not by typing the address.
• The words on this screen are in English for now, including for shops whose other screens are in their own language. The screen says so rather than pretending; the translation round comes once the back office has settled.
• From 31 October 2026 Today may ask, once, which language you read KANJIN in. It asks only when your country suggests a language you are not already reading, and it asks in both: the question appears in English and again in the other language, so you can read it either way. There are two buttons — the language’s own name, and Stay in English. Whichever you press is remembered, so you are never asked again. Before that date the same offer was a bar across the top of every screen, including a locked tablet, where pressing it did nothing: only the owner may change it.
• Every screen still has its own address. Nothing about this screen moves /app/crm, /app/ledger or /app/settings, so a bookmark, a link in an old email and the classic menu all still work.

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