Your invitations

How to use it

1. 1Sign in with the email address the owner used. It has to be that one — an invitation goes to an address, not to a person.
2. 2A shop can have ten staff, on either plan. The owner is not counted.
3. 3Invitations not yet accepted count toward the ten. Remove someone who has left to free their place.
4. 4Staff logins are free. If you need more than ten, write to us.
5. 5Press the link in the email the shop sent you. It opens that one invitation and names the shop, and it works before you have an account — it will tell you which address to use. Or open Settings → Your invitations once you are signed in.
6. 6Press Join this shop.
7. 7That is all. The screens you can open are the ones your role allows, and the owner chose that when they invited you.

What it does

• Nothing happens until you press the button. We do not add you to somebody’s business quietly, and the owner cannot do it for you.
• Joining a shop does not give the owner anything of yours. They cannot read your email, see other shops you work at, or sign in as you. They can see that you joined, and what you do at their shop.
• If the button says you have to confirm your email first, open the message we sent when you signed up and press the link in it. We check that because otherwise anybody who guessed your address could take your invitation.
• If you follow the link while signed in as a different address, the screen says which address the invitation is for and offers to switch you. Signing out there brings you back to the same invitation afterwards.
• If nothing is waiting on Your invitations, the usual reason is the address. Ask the owner which one they typed, and sign in with that one — or just press the link in their email, which knows.
• You can be invited to more than one shop. Each is its own invitation and you join them one at a time.
• An invitation lasts seven days. After that the button stops working and the screen says so. Ask the shop to send you a new one — it takes them one press, and nothing you have done is lost.
• An owner can take you off the team at any moment, and it takes effect on your next tap rather than the next time you sign in.

Common questions

I pressed Join and Today still will not open.

That is your role, not a fault. A counter account opens the counter and the stamp card; the takings are not on it. The screen that refused you says which role you have.

Can I leave a shop?

Ask the owner to remove you. There is no button here for it yet, because leaving somebody’s team is a conversation and we would rather it stayed one.

Which shop is this invitation for?

The screen names it. It used to say "a shop", because until you join you are not part of that business and the page could not read its row — which meant you were asked to hand your account to a business we would not name. The name now comes with the invitation itself, so you can see who is asking before you say yes.

Related screens