Settings
Settings
FreeYour numbers live here and nowhere else. Every other screen reads from this page, so you type each figure once.
Open itHow to use it
- Start at the top, in Shop details. Set the country your customers dial from first: it decides how phone numbers typed at your counter are read.
- Then set the shop’s name, the language, the currency, the time zone and your town.
- Press Save changes at the bottom of Email details. That one button saves Shop details and Email details together.
- Under those cards, Your shops lists every shop on your account. The shop open on this device says Open here.
- Press Use this shop to move to another shop, or add one with the form. The old Locations address brings you to this card.
- Set your town in Shop details, under Your town (for weather). Search for your town, pick it from the list, and press Save town.
- Or type your address in the same box and press Find this address. Or press Use my shop address, which uses the Shop address saved under Email details.
- KANJIN shows the town it found, like “Burnaby, BC, Canada — right?”. Nothing is saved until you press Yes, use this. If it finds nothing, it says so.
- The addresses come from OpenStreetMap, named under the buttons. A saved town always has a Change link.
- Your town is asked here and nowhere else. The weather on Today, the wet days on Lost revenue and the Rainy day email all use it. Picking it also sets your time zone.
- If your country, time zone and currency do not agree, a gentle note appears under the time zone and goes when they do. It is only a note: a shop can bill in another currency on purpose.
- Your time zone shows as a place and a clock, like “Taipei (UTC+8)”. If it is wrong, press Change and type your city. The win-back email goes at 6 pm in this zone.
- Changing the country after customers have joined asks you to tick a box first.
- The country decides how every saved number is read. A Canadian (604) 555-0123 is not a Taiwanese number, so a change can leave customers unreachable.
- Dates follow your shop’s country in Shop details. An Australian shop shows 30/09; an American shop shows 9/30.
- Get the country right: on days 1 to 12 of a month, the wrong format shows a real date that means another day.
- Further down, in Your opening days, pick your trade under What you run, and type the figures: monthly fixed costs, daily labor cost, average sale, materials per sale, days open a month, and customers on a normal day. These save as you type.
- There are fourteen trades, the same ones the website lists. The list starts on Not set.
- Your trade sets the starting figures, when a regular counts as gone, and which creators the search looks for. Not set is allowed and gives middle-of-the-road figures.
- Hover over the information icon beside each figure to see what counts.
- Numbers are read the way your country writes them. A French shop typing “12,50” gets twelve and a half.
- If a number could mean two things, like “1,250” in France, the box refuses it and waits. A wrong figure here would change every profit number below it.
- This works in the cost fields, item prices, the day’s sales, invoice totals and the calculator sliders.
- Unlimited review drafts with your own Gemini key is folded under Settings, and optional. The free plan gives 5 drafts a month and the paid plan 20 a day, so most shops never need it.
- Need more? A free Google Gemini key makes drafts unlimited. The key is saved in this browser only and goes straight to Google, never through us.
- If you take payments with Square, press Connect Square in the Square card. Sign in to Square and allow KANJIN to read payments and customers.
- Square brings you back to this card. A line at the top says it connected, or why not. Then switch on the toggle. It is free on every plan.
- The Square card appears once Square is available on KANJIN.
- Changed your mind? Press Disconnect Square. Payments stop adding stamps, KANJIN tells Square to end the connection, and your customers and stamps stay as they are.
- If Square does not confirm, KANJIN says so. Then remove KANJIN in Square as well.
- If you disconnect from inside Square instead, KANJIN hears about it and clears the connection the same way.
- There is nothing to set up about where your shop is kept. Sign in on the new device and it is there.
- Under Download your data, download your items or everything in one file. They are yours to keep, and yours to leave with.
- The customer spreadsheet is on Stamp card & regulars, next to the import that fills it. It is also inside the whole-shop file here.
- Clear all figures is at the very bottom, on its own, under Delete your figures. Nothing in that box can be undone.
What it does
- This screen is in your shop’s language, from October 2026 — all of it, from 17 October: the form, where your data is saved, your plan, Download your data, the usage question, deleting your figures, Counter Mode, the kiosk card, your logo and colour, your customers’ data, the extra stamp, and the steps for getting a Google key. The one thing still in English is the name of the button you press in Google’s own console, Create API key, because that is what you are looking for on their screen.
- Show the KANJIN line on card pages: on for everyone. Each customer’s card page carries one small line offering a free stamp card to anybody who runs a shop. On the paid plan you can switch it off here. On the free plan it always shows — it is how other owners find KANJIN, and how the free plan stays free. The sentence above it, saying who keeps the stamps and that nothing is sold, is not an advert and always shows.
- Every switch and choice on this screen that saves the moment you press it says so, from 5 November 2026: Saved appears right beside it once our servers have the change, and fades after a few seconds. They are the extra stamp for an email address, the KANJIN line on card pages, Square stamps, whether counter staff can pair tablets, the two Counter Mode boxes and the idle-lock choice, and the usage-counts box (that one is kept on this device, and says Saved only once it has read the choice back). If a change could not be saved, the control goes back to how it was and the words beside it say Not saved. The forms with a Save button, and the figures you type, keep their own words.
- Your data is saved on your account, on KANJIN’s servers, for every plan and every device you sign in on. Your customers’ data is yours. We never sell it. Marketing emails go only to customers who said yes. Staff see only what their role allows. If a customer asks for their data, you can export or delete it from Stamp card & regulars — open that customer and use the buttons under their name.
- The browser tab follows your language too, from 21 October 2026, and it is named the way the rows name that screen. Somebody working with the ledger, the stamp card and Settings open at once reads those tabs more often than any heading on the page, and until now they were all in English whatever you had set. The admin screens keep their English names.
- Two languages, not one. The screens YOU read follow your own setting; the emails your customers get and their card pages follow the shop’s, which is the next line. They are usually the same and do not have to be: an owner who reads Japanese can run a shop whose customers are written to in English. The five, the tabs across the top and every screen in the list below follow yours — before October 2026 the rows and the tabs stayed in English whatever you had set.
- Every email KANJIN sends your customers, and their own card page, are written in your shop’s language — the one in Settings, under Your shop. Until October 2026 they were in English whatever you had set, so a shop with a Chinese kiosk could send an English birthday email. A language is only used once somebody who reads it has checked the wording; until then that language falls back to English, because an email cannot be taken back. Checked so far: 繁體中文, 日本語, Español and Français. Still English: none.
- Square: when a customer who is already on your card pays with Square, and Square has their phone number on the payment, they get the stamp for that visit. A payment never adds anyone to your card, and each payment stamps once. KANJIN only reads from Square; it never charges, refunds or changes anything there.
- Connecting Square, and the stamp when a customer pays, are free on every plan, as of October 2026. Both used to need the paid plan, and the card sat on a paid screen, so a free shop could not reach the thing it already had a right to.
- Connecting also lets Analyze your sales read your Square sales without exporting a file. Profit analysis does not read Square: it works from your ledger, your invoices and your items. Import customers from Square, the one button on this card that needs the paid plan, adds your Square customers who have a phone number to the stamp card. Anyone already on your card is left exactly as they are. Nobody is signed up for emails by an import: they are asked at the kiosk like everyone else. A birthday comes across as a month and a day, including the ones Square holds without a year. KANJIN does not keep a customer’s birth year at all.
- Type the day’s takings on the tablet and the laptop in the office has them. There is no second copy to reconcile, and nothing to remember to carry across.
- A change saves by itself, within a second. A small word beside the shop’s name says Saving, then Saved. If the connection drops it says Will save, keeps what you typed, and sends it when the connection is back — including after a reload.
- Until 26 October 2026 that word could stand at Saving and stay there, and nothing you typed after it was saved. It happened as a screen opened, so it could catch a shop on its first day: the figures stayed on screen and recalculated as normal, and were gone on the next reload. Two things changed on 26 October. The cause is fixed. And the word itself was being drawn on no screen at all — it is in the bar at the top, beside your shop’s name, from that day.
- There is a third word now: Not saved yet. It means something you typed has not reached your account. Keep the page open — what you typed is still here and can still be sent — and press Try again beside it. Reloading is the one thing that loses it. On a phone the bar shows this word and hides Saved, because Saved is the one you can take for granted.
- That word appears only when something is actually waiting to be sent. On 26 October 2026 it twice did not: for a few hours every screen said Not saved yet for a second or two while the shop was still arriving, and then, once that was fixed, a shop whose loading finished a moment later was told the same thing five seconds after opening, with nothing typed and nothing waiting. Both are gone. It is a word worth noticing, which it cannot be if it is on every load.
- One word means the opposite, so it is worth knowing: Not loaded. It means we could not read your shop when the page opened, so the screens are empty and nothing you type is being saved. While your shop is being read in, the word is Opening. If a try gets no answer for ten seconds, we stop waiting for it, the word changes to Not loaded, and we try again by ourselves. KANJIN is also told which parts of the read did not answer, with your shop’s id and how long they waited, and nothing else: no figures and nothing about a customer. The word changes to Saved when it works. If it stays, reload the page. If it still stays, tell us rather than keep typing.
- And one more: Not saved. It means the server refused one of your changes, so that one was not kept — the rest were. It does not fix itself, so tell us what you were typing and we will sort it. You will not see this in normal use; it exists so a change that cannot be saved says so instead of looking saved.
- How long you keep a customer who stops coming: three years by default, counted from their last visit. We tell you 30 days before anybody is deleted, and how many — by email to your contact address, in your language, naming the number and the first day. That one email cannot be switched off, because it is about your own records; it also appears in the activity log at the foot of this screen. To keep them, make the time longer here. To keep a copy, press Export all customers (CSV) on Stamp card & regulars.
- The data processing agreement: what KANJIN may do with your customers’ data, who else touches it and what happens when you leave. Read it and accept it here; the date is kept on your record. Some shops need to be able to show that date.
- Your calculator figures: if you used one of the free calculators in this browser before you signed up, Settings asks once whether to use the numbers you typed. It shows them first, and a no is remembered. Nothing you type into a calculator leaves your browser unless you press that button.
- The shared customer card is on from your first day, on every plan, with no limit on how many customers join: the kiosk, the poster’s QR code and each customer’s own card page all work. It is no longer a paid feature, and there is no switch for it: your customers’ cards are kept on your account on our servers, which is the one way KANJIN stores a shop. Until 17 October this page said it was yours to switch off here, and it was not — nothing in the product has turned it off since 13 October.
- Kiosk tablets: pair the tablet by the register from this card, on any plan. The card has an address of its own, Settings then Kiosk tablets, because the rest of Settings is yours alone and pairing is not: a manager can open that one screen and nothing else on Settings. From 4 November 2026 it is a choice, and Open the kiosk on Today brings you to it. Open the kiosk on another tablet comes first: press Copy the link, or Show a code to scan, here on your phone or computer, then open the link on the tablet or scan its code with the tablet’s camera, and press Connect this tablet there. Nobody signs in on the tablet. Use this screen as the kiosk: open this page on the tablet itself, signed in, and press it. The code says it works once, for 15 minutes, and that anyone who scans it gets your kiosk, so show it only to your tablet. Making a new link stops the one before it, and a shop can make 5 in an hour. Only one tablet? The card answers in two lines: keep it at the counter for staff and let customers scan the poster with their own phones, or face it to customers and give stamps on Counter from a phone. An owner or a manager can pair a tablet, and counter staff can too if you switch that on here; with it on, staff can also make a setup link from Counter mode, on the Counter screen under Set up a tablet. A tablet stays connected while it is used. Paired tablets are listed one row each: how it was paired (This screen or Setup link), who paired it by role (Owner, Manager or Counter staff; tablets paired before 4 November show no role), the date it was paired, when it was last used, and Unpair. A tablet not used for 30 days says so in its row: if it is gone, unpair it. Nothing is unpaired by itself. Unpairing is the owner’s alone, and so is the list. The list never shows anybody’s email address. A paired tablet gives stamps without anybody signing in on it, so what makes it safe for a manager or a link to pair one is that you can see how and by whom, and take it off again. Roy decided managers could pair on 16 October 2026; the database went on refusing them for a week, and all the manager saw was "try again". Until 12 October 2026 this part of Settings was only shown to paying shops, so a free shop could print a poster whose code worked and had no way to open the same kiosk on its own tablet.
- From 4 November 2026 pressing Unpair also cuts that tablet off from the shop’s live signal: the shop moves to a new private name, every other screen is told to ask again, and the unpaired tablet is refused. The signal carries no customer information at all, only that something changed.
- You can sign out on the tablet afterwards and it stays paired, so a tablet on the counter does not have to sit signed in to your whole back office all day. The pairing is kept separately from your sign-in. What does undo it: private browsing, clearing the browser’s data, or pressing Unpair here.
- Kiosk: the address of the page you leave open on that tablet. The card shows the whole address, with Copy and Open beside it, and it explains the everyday way the kiosk is used. From 28 October 2026 it is four steps, and the second one carries the order in bold: press Ready for the next customer BEFORE the customer types their number, because that press is what says how many stamps to give. Each Ready is for one customer and lasts ten minutes. If nobody pressed it, the number is not lost — it waits on Stamp card & regulars for a day and one tap gives the stamp. A line under the four steps names the one exception: with Keep ready on at the counter, the same stamps wait for each customer for thirty minutes. That needs no pairing at all. Pairing is the second, optional step, for a tablet that gives stamps on its own.
- Your logo and colour, on the paid plan. Upload a logo (PNG, JPG or WEBP, up to 512 KB) and pick one colour. Your kiosk shows the logo above the headline, and each customer’s stamp card shows it above your name and stamps their card in your colour. One colour and one logo, not a theme — a card that looks like your shop is worth more than a card that can look like anything.
- The colour picker shows you three real stamps in the colour as you choose it, and warns you if the colour is so pale that the stamps will be faint. It does not stop you: it is your colour. The product also works out whether to write black or white on it, so there is no colour you can pick that produces text a customer cannot read.
- One extra stamp for an email address: on, and yours to switch off. The kiosk offers a single extra stamp, once per customer, to anyone who leaves an address. It starts on because an address is the only way you can reach anybody later — a review request, a win-back note and a slow-day email all need one — and about a quarter of customers leave one. A stamp is worth money, so if you would rather not trade one, switch it off here and the kiosk still asks for the address without offering anything for it. Shops that signed up before 13 October 2026 keep whatever they had. The stamp is for the address only — never for ticking the offers box, because a yes bought with a reward gives you a list that never opens anything, and in Europe it does not count as permission at all.
- Clearing this browser’s data does not erase your shop. Sign in again, here or on any other device, and it is all there.
- Download your data: a spreadsheet of your items, and one file with everything. They open in Excel or Numbers. The customer spreadsheet is on Stamp card & regulars now, beside the import. There is no “restore from a file”, because a file from last month quietly replacing this month’s takings was the dangerous half of that pair.
- From 25 October 2026 Settings opens straight away instead of after a pause. Four blocks still fill in a moment later, because they hold figures kept in this browser rather than on the shop: Your opening days, Your costs, Download your data, and the Gemini key boxes. The key box waits on purpose — a box you could start pasting into and have overwritten a second later is worse than one that arrives late.
- On your first visit, the sample shop fills the screens with invented figures, so there is something to look at. Not the Counter poster: from 26 October 2026 that screen never seeds it, because the one job it has is to print your own numbers, and a poster carrying our cafe’s reward is the worst thing the sample has ever done. It is labeled everywhere it appears, and it never reaches your account: nothing from it is saved, and it invents no customers. The moment you type one of your own figures, the rest of it goes — you are left with the number you typed and empty boxes, not our rent and our menu with one line changed. Settings never shows it at all, because that is the screen you go to in order to type your real numbers. The Plan screen never shows it either: it has no figures of the sample’s kind to label. And it only ever holds back what it invented — the figures, the items and the busy days. A day’s takings you log while it is on screen is your own, so it is saved like any other: until 26 October 2026 it was kept in that browser and never reached your account, which is the one thing a sample should never have been able to do.
- Each shop keeps its own figures. Switching to another location starts that location empty rather than showing the one you just left.
- Clear all figures takes two steps on purpose. There is no undo.
- Counter mode: set the Manager PIN here, choose whether staff may enter today’s sales in Counter mode, choose whether staff may log supplier invoices there too (its own tick box, from 30 October 2026), and how long the tablet sits idle before it switches to Counter mode by itself. From 29 October 2026 those two choices are saved on the shop, so a box ticked on your laptop reaches the tablet at the counter, and they cannot be changed from a locked tablet. The PIN is also kept on our server as well as on the tablet, and saving or removing it updates both: if our server cannot be reached, nothing changes and you are told so. From 30 October 2026 this card also asks our server whether your shop already has a PIN, rather than looking at the browser you have open: until then a shop that had set one still offered “Set the Manager PIN” on every other device. See the Counter Mode page.
- Send usage counts to KANJIN: off unless you tick it. With it on, this browser sends five event names with a count, once each (first stamp, poster printed, a day’s sales logged, kiosk opened, first email sent). Never a figure, a name, a phone number or an email; the server refuses anything else. The classic back office asks you once, after your own figures are in; in the back office KANJIN opens on the tick box here is the only place it is asked.
- Two tabs of the back office stay in step, because both read the same shop from the server.
- Changing the shop’s country once you have customers asks you to tick a box first. Existing phone numbers are not rewritten; only numbers typed from then on are read as the new country’s.
PaidWhat the paid plan changes here
A Marketing section appears at the bottom. It holds the shop’s language and currency as customers see them in emails and on the kiosk, your delivery and booking links, and the kiosk link. It also holds your postal address, your contact email, the legal name of the sender, the shop phone number and your first name. Every email KANJIN sends for you carries the address and an unsubscribe link, replies go to the contact email, and nothing is sent until both are filled in. In Japan every email also carries the legal name, and in Hong Kong the phone number; the screen says under each box whether your country needs it. The reward is set on the Counter poster screen. The review email stays on Google review requests. It also holds the shop’s time zone: the win-back email goes at 6 pm in it, Slow-day email and Rainy day times are read in it, and the daily draft allowance resets at its midnight. Picking the shop’s place on Rainy day sets it; correct it here if it is wrong.
What it costsRelated screens
Today
FreeThe screen KANJIN opens on, and it is a conversation. It greets you, tells you how yesterday went, and offers two or three things worth doing today. Every other screen opens in a panel beside it, so you never lose your place.
Stamp card
FreeA digital stamp card. The customer’s phone number is the card. Type the number to add a stamp. When a customer has enough stamps, the screen says a reward is due.
Review replies
FreePaste a review and get a draft reply. The reply calms the customer and reads well to the next person searching for you. You get 5 replies a month free, on us, and 20 a day on the paid plan. For more on the free plan, add your own free Google key.
Sales & costs
FreeEnter today’s register total and each supplier receipt to see what you really keep. Type the two as they happen: what a delivery cost, and what the register took. That is all the daily report needs.