Getting set up

How to use it

1. 1The third step is “put your QR code where customers can scan it”. On the Counter poster screen, printing, downloading or setting up the kiosk ticks it. You do not need a printer.
2. 2Step 1: name your shop. The name goes on the card, the poster and every email. The country sets the phone format and the email rules we follow.
3. 3This step also asks which language you read KANJIN in. It starts as the language of the page you signed up on. Change it here and every screen follows.
4. 4This does not change your customers’ language. That one is in Settings, under your shop.
5. 5Step 2: set your reward: how many stamps fill a card, and what they earn, such as 10 stamps for 1 free coffee. Your kiosk, your counter and each customer’s card all show it.
6. 6The grey text in the box is only an example. The step stays open until you type your own reward, up to 35 characters.
7. 7Step 3: put your QR code at the counter. Print it, download it, or show it on a tablet by the register. A customer scans it, types their phone number, and is on the card.
8. 8The step ticks once your QR code is out. It does not tick while your shop still shows the sample wording, because the poster would carry it.
9. 9Under the three steps are four rows under Recommended: your Google review link, your shop’s numbers, your list of items, and inviting your staff. None is needed for a working card, and none counts in “steps left”.
10. 10The Google review link row: paste the link from “Get more reviews” in your Google Business Profile. KANJIN checks it, prints it on the Counter poster and uses it for review requests.
11. 11Some countries require a postal address on every marketing email. There, this row also asks for it, and a PO box is fine. The box shows wherever you meet the row: Today, Reviews and Email.
12. 12Review requests are free, up to 20 a month. The row ticks as soon as a link is in, because requests start then. If the link cannot be reached, Reviews shows it in red beside the link.
13. 13The numbers row holds rent, wages and average sale, the same boxes as in Settings. The items row is the same list as Profit by item, and wants six or more.
14. 14The staff row ticks once anyone besides you is on the account. Staff logins are free on every plan.
15. 15There is no step for choosing where your shop is kept. It is on your account, on every device you sign in on, from the first stamp.

What it does

• After the last step there is a short card that says what the free plan includes and what the paid one adds, with every number read from the plan rather than typed. It is two lists and no button: the point is that you should not first learn what is free from a screen that is locked.
• Only one step is open at a time. The first step that is not done opens when you arrive.
• While any of the three is unfinished, a bar sits across the top of every screen saying how many are left and what the next one is, with a button that opens it. It is not something you can close: a shop whose QR code is not out has no customers, and a bar you can wave away is one you wave away on the first morning. It goes when the three are done. A locked counter tablet never shows it. Until 23 October 2026 it worked out its count from the copy kept in your browser, so for a moment on every load a shop with one step left was told it had three, and the step it named was one that was already done. It reads your shop now, and it draws nothing until it has the answer.
• From 25 October 2026 the bar’s button answers the question where it asked it. The reward and your shop’s name open as a small box over whatever screen you are on, with the same fields as the step here and the same saving, so you do not lose your place. The other buttons go straight to the field rather than to the screen it is on: the review link opens the box on Google review requests with the cursor already in it, the numbers open the costs card in Settings. Before that the reward button went to Stamp card & regulars, which has no reward box on it anywhere.
• Everything saves as you type. There is no Save button.
• A step does not close when it becomes done, so it never takes the boxes away while you are typing. The Next button turns dark instead.
• A finished step says “Done” beside its number. It keeps its number, so “I am on step 3” means the same thing to everyone. Only the three required steps are numbered; a recommended row is a thing worth doing, not a position in a sequence.
• Today has a setup line of its own, and it counts a different five: your reward, your QR code out, your first stamp, your city, and turning review requests on. That is the walk from signing up to a card that collects somebody; the three here are about the shop being set up at all. A tick in one place can sit beside an unfinished step in the other without either being wrong, and from 27 October 2026 pressing that line reopens the question on Today rather than bringing you here.
• From 27 October 2026 this bar belongs to the classic layout alone. The back office KANJIN opens on asks its setup questions in the conversation on Today and answers them there, so there is nothing for a bar to sit above. For the fortnight before that it was drawn on both, and its buttons opened the poster, Settings, Reviews, Profit by item and Shop & staff in the panel beside your cards; before 26 October 2026 “Get your QR code” — the one button a brand-new shop has — left the new layout altogether and landed on the old one.
• Until 23 October 2026 this step read the reward saved in your browser rather than the one on your shop, so if the two had drifted it could say one thing while Today and your customers’ cards said another. It reads the shop now — the same reward your customers see.
• Your reward is whatever you save, including “1 free coffee”. From 25 October 2026 the shop remembers THAT you answered the question, not only what you answered — so if your reward really is a free coffee, type it, and the step ticks and your customers see it. Before that date those exact words were read as “not chosen”, because they are also the wording every shop starts with, and the only way through was to word it differently. A reward you have never saved is still not chosen: the box starts empty, and leaving it empty leaves it empty.
• The reward step is not ticked until you have chosen what a full card earns. The box starts empty with a suggestion in grey; that grey text is not your reward, it is an example. Every shop starts with a stand-in reward so YOUR form is never blank, and until you replace it the step stays open. From 25 October 2026 your customers are never shown it: while the reward is unset, the card page shows the count and no promise, the kiosk drops the line naming a reward, and the email when a card fills is the ordinary stamp email rather than one offering something you never chose. Before that date a shop that had set nothing was telling its customers “4 more for 1 free coffee” — a repair shop whose card offers a free coffee is the thing this prevents.
• Until 12 October 2026 the reward was saved on the device you typed it on and nowhere else. Your kiosk and your counter went on saying ten visits for a free coffee, and nothing said so. If you set your reward before that date, open step 1 or the Counter poster screen and press into the boxes once to send it to your shop.
• Until October 2026 the review link and staff rows never ticked, whatever you did: the page was not reading either, so the bar could not fill and Today always said the same step was next. Both read the shop now, so every row can be finished and stay finished on every device you sign in on.
• Until 23 October 2026 this was five numbered steps, with no sense of which ones stood between you and a working card. Setting up is three things; the rest is worth doing when you have a minute.

Related screens