Start the paid plan

How to use it

1. 1The box at the top is the whole thing: choose Monthly or Yearly, then press the button. Only the shop’s owner can press it.
2. 2Once you are on the paid plan this screen is headed Your plan, not Start the paid plan, and the box at the top becomes Manage billing or cancel.
3. 3The free trial is 30 days, once per business. If this shop and its owner have not had it, the box says “30 days free, once per business” and the button is Start 30 free days, with the price.
4. 4You add a card when you start. Nothing is charged for 30 days, and the first payment comes on day 31.
5. 5Cancel during the trial and PRO stays on to its last day. Then your shop moves to the free plan, and you are never charged.
6. 6If this shop or its owner had the trial before, even on another shop, the box says so. The button is Start PRO with the price, and you pay from that day.
7. 7If we gave your shop a free PRO month, the top of this screen says “PRO gift: 12 days left” (the days you have). The box is headed Keep PRO, and the button is Keep PRO with the price.
8. 8The gift is not your trial. Keep PRO starts the 30 free days if your business has not had them, and your gift ends that moment. If you do nothing, your shop moves to the free plan when the month ends. Nothing is charged, and your customers and settings stay.
9. 9For a real second location, email us.
10. 10Press it to open our payment partner’s secure page. They take the card and handle sales tax; we never see the card number.
11. 11The price here is in US dollars, plus sales tax where it applies. Their page shows the exact total, and their name, before you pay.
12. 12They are the seller, so their name is on your statement. Their invoice is your receipt: give that one to your accountant.
13. 13Each shop needs its own billing email. The payment page starts with the shop’s contact email from Settings.
14. 14If that email already pays for another of your shops, this screen says so first. Change this shop’s contact email in Settings and start again.
15. 15If you type such an email on the payment page, it refuses it and sends you back here with the same note.
16. 16When you have paid, you come back here. The screen says Switching on the paid plan, then that your shop is on the paid plan, with your first payment date.
17. 17It usually takes a few seconds, and you can leave the page. If nothing changes after about a minute, the screen says what to do. Do not pay a second time.
18. 18Underneath, read it with your own numbers: how many regulars you have, how many have stopped coming (two or more visits, then nothing for your trade’s number of days), how many can be emailed, and what one visit each would be worth. If that is smaller than the price, do not pay.
19. 19A card below explains the win-back email. It is off until you switch it on, on the Win-back, birthdays & referrals screen.
20. 20It goes at 6 pm shop time to a regular who has stopped coming. It never goes to anyone with fewer visits than your Minimum visits number, which starts at 2.
21. 21The slow-day email is written for you, and you press Send. The rainy-day email sends itself when 3 rainy days are coming, and you can also send one yourself.
22. 22Cancel from this screen at any time. Press the plan line beside your shop’s name at the top, then Manage billing or cancel.
23. 23The plan line says “Free plan · see what PRO adds” on the free plan and “Paid plan” when you pay. On the classic screens it is Your plan in the classic menu.
24. 24The screen names the shop, like “Bridge Lane Coffee is on the paid plan”. An account can hold five shops, each billed on its own, so cancelling stops only this one.
25. 25You keep the plan to the end of the period you paid for. Nothing is deleted either way.
26. 26Under the button, the screen says what the free plan means. Every customer, stamp and figure stays, and you can download your customer list at any time.
27. 27Your first shop keeps working as a free shop: you keep stamping, and new customers can still join. Any other shop pauses until it is on the paid plan again, with nothing lost.
28. 28See the refund policy for how to ask for money back.
29. 29If you scheduled emails for after the plan ends, the screen warns you before you cancel: how many, and the first date. Those emails will not send.
30. 30After you cancel, the same place shows those emails and the day the plan ends. Emails set for before that day go out as normal.
31. 31If a payment is declined, KANJIN tells you on the screen you are on. On Today, the first line says “Your last payment did not go through.” with Change your card under it.
32. 32On the classic screens, the same sentence is a yellow bar across the top. Everything keeps working while you sort it out.
33. 33Our payment partner tries the card again over about three weeks and emails you a link to change it. If none of the tries work, the shop goes back to the free plan. Nothing is deleted.
34. 34On a locked tablet, Change your card is replaced by an Unlock button. Switch back to Manager with your Manager PIN, and the link is there.
35. 35Staff logins are already here, and free: each person signs in with their own email as owner, manager or counter. Invite them from Shop & staff.

What it does

• The difference between the plans is what KANJIN does for you. The free plan records your shop, asks for 20 reviews a month and sends one email a month to your regulars; the paid plan sends the rest of the emails, asks for reviews with no monthly cap, finds the creators, and builds the supplier payment and profit reports from your ledger.
• Under the heading, the screen works out what the plan costs you in visits: “At your shop, about 12 extra visits a month pay for it.” It divides $39 by what one visit LEAVES you — your average sale less what the materials cost, both from Settings — not by the sale itself, because a $6 sale does not put $6 towards anything. Until you have typed those two figures, or if the materials cost as much as the sale, it shows the general line instead.
• Nothing is held back to make you upgrade. Unlimited customers on every device, the kiosk, each customer’s own card page, export and every calculator are free and stay free. What you pay for is what KANJIN does — the emails, review requests with no monthly cap, the creator search and the reports — never where your shop is kept.
• The paid plan adds twelve things: Google review requests with no monthly cap (the free plan stops at 20 a month), 20 AI review replies a DAY rather than 5 a month, a “we miss you” email when a regular stops coming, a welcome email and a birthday email with your own treat, a bring-a-friend stamp, one-tap emails to your regulars on a slow day or the evening before rain with your delivery link inside, emails to up to 1,000 customers and two sends a week instead of one a month to 150, local creators found with the invitation already written, supplier and profit reports from your ledger printable for your accountant, reward reminders — a nudge when a customer is 1 or 2 stamps away and a reminder if a reward is still waiting a week later, the reward-ready email on the day the card fills being free on every plan, your own Square customers brought onto the card (they arrive as not agreed to emails, so nothing is sent to them until they say yes at your counter), and your own logo and colour on the kiosk and on every customer’s card with our line off the bottom of your emails.
• The kiosk, the poster’s QR code and the customer’s own card page are free, with no limit on customers and nothing to switch on. Paying is what lifts the email limits and takes our line off the bottom of your emails.
• Up to five shops on one account, each billed on its own. The free plan covers one shop — your first — and any other shop on the free plan is paused: readable and downloadable, but it cannot stamp or send until it is paid for. See Your shops.

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