Free loyalty program and back office for pet groomers
Six weeks between grooms, and no paper card survives it.
Most dogs need a groom every 6 to 8 weeks. The owner books the slot, but the dog is the real regular.
Short answer
Is there a free loyalty app for a grooming salon?
Tied to the pet
The coat grows back on time. The booking does not.
The breed and the coat set the groom cycle, not the calendar.
Owners forget until the dog is matted, then call whoever has a slot.
Nervous dogs settle better with a groomer they know, and owners notice that.
Losing one owner can mean losing two or three dogs at once.
75
days, then Slipping away
Grooms are spaced far apart, so KANJIN waits 75 days before an owner shows under Slipping away. That is more than a month past a 6-week groom.
Stamp card
One card per phone number, any number of dogs
6 stamps earn a free nail trim or teeth clean.
The card follows the owner’s phone number, not the dog.
An owner with two dogs fills it twice as fast, which most groomers accept.
For one card per dog, give each dog its own number at the desk.
Six grooms on a 7-week cycle take about 9 months.
An example
A doodle on a 6-week cycle
A full groom for a doodle costs $95.
Every 6 weeks is about 8 or 9 grooms a year.
That is roughly $800 a year from one dog.
A free nail trim after 6 grooms costs about 10 minutes of your time.
Over 5 years, one dog brings about $4,000 in grooms. A missed rebooking is worth a friendly note.
Free calculator
What is one dog worth over its life?
A dog can be groomed for 10 years or more. Enter the price, the visits a year and your margin. You see what one loyal owner is worth, and what losing them costs.
What a regular usually spends
What is left after the cost of what you sold
How often one regular comes in
Roughly. A quarter is common
Used for the yearly cost below
One regular is worth
$30
in gross profit, every month
And over a year
$360
if they keep coming
Before they drift away
$1,440
about 4 years
Losing 25% of 200 regulars costs you about $9,000 of gross profit a year. Keeping just one in ten of them is worth $900 every year, without one new customer.
These are gross profit, not takings: what is left after the cost of what you sold, before rent and wages. A customer who leaves part-way through a year is counted as half a year, which is the honest average.
Groomers ask us
“I work alone from a van.”
That works. The stamp card runs in the browser on your phone, so no counter is needed.
“My booking tool already sends reminders.”
Keep those. KANJIN is for owners who never booked the next groom at all.
“Will a review request annoy nervous owners?”
It goes only to owners who left an email and agreed. Each owner is asked once, then not again for a year.
See it at a counter
Watch “How to Make a Free Digital Stamp Card for Your Shop (No App Needed)” on YouTube
Pet grooming questions
- How often should a dog be groomed?
- Many coats need a groom every 4 to 8 weeks, and your groomers know each breed best. KANJIN only needs the visits. After 75 days with no stamp, the owner shows under Slipping away.
- Can grooming clients earn a reward for referring a friend?
- On the paid plan, yes. A new customer names who sent them, and that person gets a stamp.
- What does the review request email say to pet owners?
- By default it thanks them for the visit and links to your Google listing. It offers nothing in return, because Google does not allow that. You can edit the words on the Reviews screen.
Also worth a look
Capacity
See what a full grooming day is worth, and what one no-show costs.
Review QR card
Print a review QR card to hand over with the dog.
Review reply
Draft a calm reply to a review about a short trim.
Put a stamp card on your grooming salon counter this week
Type your email and the form opens with it filled in. Nothing is sent from here.
No card, no time limit. Or open the form empty.