{
  "meta": {
    "title": "Loyalty & review software pricing for small shops (2026)",
    "dataset": "benchmark-2026-10",
    "published_by": "KANJIN (kanjin.app). KANJIN makes one of the tools listed and is included as a row.",
    "checked_between": "2026-09-22 and 2026-10-22",
    "currency": "US$ unless the value says NT$ (Taiwan)",
    "rules": [
      "[vendor] means the vendor's own page; [directory] means Capterra or G2; [third-party] means a review or blog.",
      "Vendor facts are used first. Directory or third-party figures appear only where the vendor page was blocked, and are labelled.",
      "'not checked' means we did not confirm it.",
      "'contact sales' means the vendor hides the price. We do not estimate it."
    ],
    "corrections": "roy@kanjin.app",
    "row_count": 34,
    "excluded_count": 5
  },
  "rows": [
    {
      "tool": "KANJIN",
      "category": "stand-alone loyalty",
      "free_plan": "Yes, no time limit, no card: stamp card, unlimited customers, 20 Google review requests a month, one email a month to up to 150 regulars, daily sales and costs, CSV export",
      "entry_paid_price": "US$39 per location/month or US$390/year, first 30 days free",
      "stamp_or_points": "stamps",
      "customer_app_needed": "no",
      "review_requests": "Free: 20 Google review requests a month, by email. Paid: no monthly cap (one per customer after a visit, then not again for a year). Email only, no SMS",
      "csv_export": "Yes, on the free plan",
      "square_connection": "Yes, free on every plan: a customer on the card who pays with Square is stamped, and the profit analysis reads Square sales. Importing Square customers is paid",
      "where_it_wins": "Free plan has the stamp card with unlimited customers plus daily sales and costs, and the Square connection is free. No SMS and no wallet pass",
      "source_url": "https://kanjin.app/pricing",
      "source_type": "vendor (KANJIN, the maker of this page)",
      "checked": "2026-10-13",
      "other_sources": []
    },
    {
      "tool": "Square (Loyalty + Marketing)",
      "category": "POS add-on",
      "free_plan": "Square Free US$0, but it has no loyalty or marketing",
      "entry_paid_price": "US$49 per location/month (Square Plus, includes loyalty and marketing)",
      "stamp_or_points": "points",
      "customer_app_needed": "no",
      "review_requests": "Yes. Square Marketing's Google Reviews campaign is open to Square Plus and Premium subscribers (US help article 8418, read 14 Oct) at no extra cost. It sends by itself when a customer makes a 3rd purchase in a year or leaves positive feedback",
      "csv_export": "Yes: Customers > Import/Export > Export Customers downloads a CSV (Square Seller Community moderator answer; no help article found)",
      "square_connection": "It is Square",
      "where_it_wins": "Stamps at the register with no extra step, sends SMS (500 texts a month on Plus), and customers can join online and on invoices",
      "source_url": "https://squareup.com/us/en/press/unified-pricing-and-packaging",
      "source_type": "vendor (press release, 6 Oct 2025; Square's pricing page shows no dollar figures)",
      "checked": "2026-10-14",
      "other_sources": [
        "https://squareup.com/us/en/software/loyalty [vendor]",
        "https://squareup.com/us/en/software/marketing/pricing [vendor]",
        "https://squareup.com/help/us/en/article/8418-collect-google-reviews [vendor]",
        "https://squareup.com/us/en/pricing [vendor: Plus lists Loyalty and Marketing, no dollar figure]",
        "https://community.squareup.com/t5/Payments-Troubleshooting/How-can-I-export-my-customer-list/m-p/327891 [vendor forum, moderator]"
      ]
    },
    {
      "tool": "Toast (Loyalty + Marketing)",
      "category": "POS add-on",
      "free_plan": "No",
      "entry_paid_price": "contact sales [vendor]. Third-party reports the Marketing Essentials bundle at US$185 a month, on top of the Toast POS plan [third-party]",
      "stamp_or_points": "not checked",
      "customer_app_needed": "no",
      "review_requests": "not checked",
      "csv_export": "not checked",
      "square_connection": "No, Toast only",
      "where_it_wins": "Loyalty runs on every Toast screen (POS, kiosk, online ordering, guest display, app) and includes 500 texts per location a month",
      "source_url": "https://www.favecard.co/en/blog/toast-loyalty-program/",
      "source_type": "third-party (published Mar 2026, a loyalty competitor); Toast pricing page and loyalty product page blocked again on 14 Oct (HTTP 403); HQ browser check on 22 Sep saw Contact Sales",
      "checked": "2026-10-14",
      "other_sources": [
        "https://www.owner.com/blog/toast-pricing [third-party]",
        "https://support.toasttab.com/en/article/Getting-Started-Toast-Loyalty [vendor]",
        "https://support.toasttab.com/en/article/SMS-Marketing-FAQ [vendor]"
      ]
    },
    {
      "tool": "Lightspeed (Restaurant)",
      "category": "POS add-on",
      "free_plan": "No",
      "entry_paid_price": "Loyalty (Advanced Marketing): contact sales, and it is now listed only under Retail. The Restaurant pricing page no longer lists loyalty; the Restaurant POS page points to 'Loyalty programs' under third-party integrations. Restaurant POS plans: US$69 / US$189 / US$399 (the page does not state the billing period)",
      "stamp_or_points": "points (with tiers and multipliers)",
      "customer_app_needed": "no",
      "review_requests": "not checked (post-purchase surveys listed)",
      "csv_export": "not checked",
      "square_connection": "No, Lightspeed only. Restaurant loyalty comes through third-party integrations",
      "where_it_wins": "Points, tiers and multipliers, with email and SMS flows that tie sales to campaigns",
      "source_url": "https://www.lightspeedhq.com/pos/restaurant/pricing/",
      "source_type": "vendor",
      "checked": "2026-10-14",
      "other_sources": [
        "https://www.lightspeedhq.com/pos/retail/marketing-and-loyalty/ [vendor: still sold, 'Talk to an expert', no price]",
        "https://www.lightspeedhq.com/pos/restaurant/loyalty/ [vendor: no native loyalty product named]"
      ]
    },
    {
      "tool": "Shopify POS",
      "category": "POS add-on",
      "free_plan": "No. 3-day free trial, then 3 months at US$1 a month (promo)",
      "entry_paid_price": "US$25 a month (Basic). POS Pro US$89 per location/month, billed yearly. No built-in loyalty: a loyalty app costs extra (app price not checked)",
      "stamp_or_points": "no built-in loyalty",
      "customer_app_needed": "not checked",
      "review_requests": "not checked",
      "csv_export": "not checked",
      "square_connection": "No, Shopify only",
      "where_it_wins": "Best for a shop that also sells online: one customer list for store and web",
      "source_url": "https://www.shopify.com/pos/pricing",
      "source_type": "vendor (no-loyalty point from a third-party loyalty-app maker)",
      "checked": "2026-10-12",
      "other_sources": [
        "https://help.shopify.com/en/manual/promoting-marketing/create-marketing/shopify-messaging/email/pricing [vendor]",
        "https://joy.so/blog/shopify-pos-loyalty-programs/ [third-party]"
      ]
    },
    {
      "tool": "SumUp (POS)",
      "category": "POS add-on",
      "free_plan": "Yes, Free US$0 POS. Loyalty comes through SumUp Connect (separate row)",
      "entry_paid_price": "US$49 a month (POS Plus). SumUp POS from US$99 a month",
      "stamp_or_points": "via SumUp Connect (points)",
      "customer_app_needed": "not checked",
      "review_requests": "not checked",
      "csv_export": "not checked",
      "square_connection": "No, SumUp only",
      "where_it_wins": "Free plan with a card reader and a business account, and next-day payouts",
      "source_url": "https://www.sumup.com/en-us/pricing/",
      "source_type": "vendor",
      "checked": "2026-10-14",
      "other_sources": []
    },
    {
      "tool": "SumUp Connect (was Fivestars)",
      "category": "POS add-on",
      "free_plan": "No",
      "entry_paid_price": "US$269 a month (Connect Plus). Connect Pro US$349",
      "stamp_or_points": "points",
      "customer_app_needed": "not checked",
      "review_requests": "Connect Pro lists 'Review Boost to incentivize customer reviews' (rewarding reviews, which Google's policy forbids)",
      "csv_export": "not checked",
      "square_connection": "No, works with SumUp",
      "where_it_wins": "AI promos each month on Pro, and a listed money-back guarantee (length not stated)",
      "source_url": "https://www.sumup.com/en-us/pricing/",
      "source_type": "vendor",
      "checked": "2026-10-14",
      "other_sources": []
    },
    {
      "tool": "Loyverse",
      "category": "POS add-on",
      "free_plan": "Yes. The free POS includes the loyalty program",
      "entry_paid_price": "US$0 for POS and loyalty. Paid add-ons: sales history US$5 per store/month, employees US$5 per employee/month, advanced inventory US$25 per store/month",
      "stamp_or_points": "not checked",
      "customer_app_needed": "no",
      "review_requests": "not checked",
      "csv_export": "Yes: the free Back Office exports the customer list as a CSV (help article 'Importing and exporting customers')",
      "square_connection": "No, Loyverse only (it is the POS)",
      "where_it_wins": "A free POS and a free loyalty program in one app, with stamps at the register",
      "source_url": "https://loyverse.com/pricing",
      "source_type": "vendor",
      "checked": "2026-10-14",
      "other_sources": [
        "https://help.loyverse.com/help/importing-and-exporting-customers [vendor]"
      ]
    },
    {
      "tool": "iCHEF (Taiwan)",
      "category": "POS add-on",
      "free_plan": "No",
      "entry_paid_price": "NT$1,950 a month, plus NT$990 one-time setup",
      "stamp_or_points": "線上線下集點 (online and offline points) listed under 會員管理 in the base plan",
      "customer_app_needed": "no",
      "review_requests": "not checked",
      "csv_export": "not checked",
      "square_connection": "No, iCHEF only (it is the POS)",
      "where_it_wins": "Built for Taiwan: e-invoice, Uber Eats and foodpanda, LINE Official Account links, and points at the register",
      "source_url": "https://www.ichefpos.com/zh-tw/pricing",
      "source_type": "vendor (NT$)",
      "checked": "2026-10-14",
      "other_sources": [
        "https://www.ichefpos.com/zh-tw/crm [vendor]"
      ]
    },
    {
      "tool": "Loopy Loyalty",
      "category": "stand-alone loyalty",
      "free_plan": "No. 15-day trial, no card",
      "entry_paid_price": "US$25 a month (Starter, 1 location). 20% off yearly",
      "stamp_or_points": "stamps",
      "customer_app_needed": "no",
      "review_requests": "not checked",
      "csv_export": "Only on the Ultimate plan ('This feature is only available with the Ultimate plan', docs read 14 Oct)",
      "square_connection": "not checked",
      "where_it_wins": "The card lives in the customer's Apple or Google Wallet, with free push messages to the lock screen",
      "source_url": "https://loopyloyalty.com/pricing",
      "source_type": "vendor",
      "checked": "2026-10-05",
      "other_sources": [
        "https://docs.loopyloyalty.com/en/articles/1552364-export-data-in-csv-format [vendor]"
      ]
    },
    {
      "tool": "Stamp Me",
      "category": "stand-alone loyalty",
      "free_plan": "No. 30-day trial, no card",
      "entry_paid_price": "US$49 a month (Lite, still marked Limited Time Offer on 14 Oct). Pro US$79. Elite US$199, shown next to US$100 with the same label",
      "stamp_or_points": "stamps",
      "customer_app_needed": "yes",
      "review_requests": "not checked",
      "csv_export": "Merchant Console: 'View and download bulk member data', open to all plan holders; file format not stated",
      "square_connection": "not checked",
      "where_it_wins": "Longest trial here (30 days), tap devices for fast stamps, and SMS on Pro",
      "source_url": "https://stampme.com/pricing",
      "source_type": "vendor",
      "checked": "2026-10-14",
      "other_sources": [
        "https://help.stampme.com/en/articles/6211138-what-is-the-merchant-console [vendor]"
      ]
    },
    {
      "tool": "Loyalzoo",
      "category": "stand-alone loyalty",
      "free_plan": "No. 7-day trial",
      "entry_paid_price": "US$77 a month (Grow)",
      "stamp_or_points": "points or stamps",
      "customer_app_needed": "no",
      "review_requests": "not checked",
      "csv_export": "not checked",
      "square_connection": "Yes, Square is one of eight POS listed (connection price not checked)",
      "where_it_wins": "Works inside eight POS brands, and sells paid memberships with a card on file",
      "source_url": "https://www.loyalzoo.com/pricing",
      "source_type": "vendor",
      "checked": "2026-10-12",
      "other_sources": [
        "https://www.loyalzoo.com/integrations [vendor]"
      ]
    },
    {
      "tool": "Kangaroo Rewards",
      "category": "stand-alone loyalty",
      "free_plan": "No",
      "entry_paid_price": "US$79 a month (Core). Plus US$199, Elite US$349, Enterprise contact sales",
      "stamp_or_points": "points (with tiers)",
      "customer_app_needed": "not checked",
      "review_requests": "A 'Reviews' row is in the plan table, but the page does not show which plan has it",
      "csv_export": "not checked (no export row in the plan table)",
      "square_connection": "not checked (Square not named; 'POS / eCom Integration': 1 on Core, 2 on Plus, unlimited on Elite)",
      "where_it_wins": "Referrals, contests and segments on Plus, and a custom-branded app on Elite",
      "source_url": "https://loyalty.kangaroorewards.com/pricing/",
      "source_type": "vendor",
      "checked": "2026-10-14",
      "other_sources": []
    },
    {
      "tool": "TapMango",
      "category": "stand-alone loyalty",
      "free_plan": "No (directory)",
      "entry_paid_price": "contact sales [directory]. Third-party reports bills of US$350 to US$400 a month on a 12-month contract [third-party]",
      "stamp_or_points": "not checked",
      "customer_app_needed": "not checked",
      "review_requests": "not checked",
      "csv_export": "not checked",
      "square_connection": "not checked",
      "where_it_wins": "Full suite with a branded app, SMS and a kiosk, for shops with volume",
      "source_url": "https://www.capterra.com/p/148733/TapMango/",
      "source_type": "directory (Capterra); vendor pricing page and homepage blocked again on 14 Oct (HTTP 403); bill figure third-party",
      "checked": "2026-10-14",
      "other_sources": [
        "https://wiserreview.com/blog/tapmango-alternatives/ [third-party, Jul 2026]"
      ]
    },
    {
      "tool": "FaveCard",
      "category": "stand-alone loyalty",
      "free_plan": "Yes, free forever: 1 active card, browser card, branded page, unlimited customers",
      "entry_paid_price": "US$19 a month (Pro). Business US$39. Two months free on yearly",
      "stamp_or_points": "stamps",
      "customer_app_needed": "no",
      "review_requests": "Google review requests on Business (US$39)",
      "csv_export": "CSV export listed on Business (US$39)",
      "square_connection": "No POS connection listed (works with no POS)",
      "where_it_wins": "Wallet pass from US$19, and a free plan with no customer limit",
      "source_url": "https://www.favecard.co/pricing",
      "source_type": "vendor",
      "checked": "2026-10-12",
      "other_sources": []
    },
    {
      "tool": "Loop Fans",
      "category": "stand-alone loyalty",
      "free_plan": "Yes, but capped at 20 members, no broadcast email",
      "entry_paid_price": "US$29 a month (Grow: 100 members, 1,000 emails a month)",
      "stamp_or_points": "stamps (punch cards)",
      "customer_app_needed": "not checked",
      "review_requests": "Offers rewards for reviews",
      "csv_export": "not checked",
      "square_connection": "No POS connection listed (no POS needed)",
      "where_it_wins": "Shared programmes and a coalition network across businesses",
      "source_url": "https://loop.fans/pricing",
      "source_type": "vendor",
      "checked": "2026-10-22",
      "other_sources": [
        "https://loop.fans [vendor]"
      ]
    },
    {
      "tool": "Brewstamp",
      "category": "stand-alone loyalty",
      "free_plan": "Yes: US$0, 50 stamps in total, 1 shop, QR codes, Apple and Google Wallet passes",
      "entry_paid_price": "US$12 a month (Pro; US$10 a month billed yearly, US$120 a year). Business US$29 a month (up to 3 shops, CSV export)",
      "stamp_or_points": "stamps",
      "customer_app_needed": "no (scan a QR, the card opens in the browser; wallet pass optional)",
      "review_requests": "not checked (not on the vendor page)",
      "csv_export": "Only on Business (US$29) and up",
      "square_connection": "not checked (Square not named on the vendor page)",
      "where_it_wins": "Cheapest paid stamp card here (US$12), with wallet passes on the free plan",
      "source_url": "https://brewstamp.app/pricing",
      "source_type": "vendor",
      "checked": "2026-10-22",
      "other_sources": [
        "https://hunted.space/product/brewstamp [third-party, the Product Hunt launch post: '100 stamps free, $5/mo after', now out of date]"
      ]
    },
    {
      "tool": "Cuppacard (UK)",
      "category": "stand-alone loyalty",
      "free_plan": "Yes: £0, up to 15 monthly active users",
      "entry_paid_price": "£10 a month (up to 50 monthly active users). Pro £20 (unlimited). Extra stores £10 per store. First month free on paid plans",
      "stamp_or_points": "stamps",
      "customer_app_needed": "no for the Wallet pass (saved from a QR); the tap-to-stamp Cuppacard Tag needs the Cuppacard app",
      "review_requests": "not checked",
      "csv_export": "not checked",
      "square_connection": "No. Its own comparison page says it works with any register and quotes Square Loyalty at 'around £0.04-£0.05 per visit' (UK)",
      "where_it_wins": "A free plan for a very small shop, and NFC tap stamps",
      "source_url": "https://www.cuppacard.com/",
      "source_type": "vendor (GBP)",
      "checked": "2026-10-14",
      "other_sources": [
        "https://www.cuppacard.com/compare/square-loyalty [vendor]"
      ]
    },
    {
      "tool": "Passtastic (EU)",
      "category": "stand-alone loyalty",
      "free_plan": "Page says 'Free to Start, No Card Needed' and names a 14-day trial; no free-plan limits are listed, so: not checked",
      "entry_paid_price": "€29 a month (Single Location: 1 location, 3 scanners, 2 users; €348 billed yearly). Multi-Location €74, Groups & Brands €224, Enterprise from €6,000 a year. Prices exclude VAT",
      "stamp_or_points": "not checked (wallet passes)",
      "customer_app_needed": "no (Apple and Google Wallet pass; a member app is also included)",
      "review_requests": "not checked",
      "csv_export": "not checked",
      "square_connection": "Yes, Square POS is listed as an integration from Single Location (connection price not stated)",
      "where_it_wins": "Wallet passes with a Square connection from the entry plan, plus API and Zapier on larger plans",
      "source_url": "https://passtastic.io/pricing",
      "source_type": "vendor (EUR)",
      "checked": "2026-10-14",
      "other_sources": [
        "https://www.capterra.com/p/10029857/Passtastic/ [directory: US$39 a month]"
      ]
    },
    {
      "tool": "BaristaCard (UK)",
      "category": "stand-alone loyalty",
      "free_plan": "Yes: Starter £0, 1 venue, unlimited stamp cards, product cards and subscriptions, Apple and Google Wallet, last-30-days analytics, 1 broadcast a week; 'No credit card required, ever'",
      "entry_paid_price": "£9 a month (Basic, up to 5 venues, full analytics history). Premium £29 (up to 10 venues). Enterprise contact sales",
      "stamp_or_points": "stamps (plus prepaid product cards and subscriptions)",
      "customer_app_needed": "no (scan a QR, the card goes to the wallet)",
      "review_requests": "not checked",
      "csv_export": "not checked",
      "square_connection": "not checked (Square not named on the vendor page)",
      "where_it_wins": "Free plan with unlimited cards, plus prepaid product cards and subscriptions for cafes",
      "source_url": "https://baristacard.com/",
      "source_type": "vendor (GBP; the page showed load errors on 14 Oct, so some details may be missing)",
      "checked": "2026-10-14",
      "other_sources": []
    },
    {
      "tool": "Remy Rewards",
      "category": "stand-alone loyalty",
      "free_plan": "not checked (the vendor's pricing page renders no text, 14 Oct)",
      "entry_paid_price": "not checked (vendor pricing page unreadable; the Square App Marketplace listing shows no price)",
      "stamp_or_points": "stamps or points (Square listing: 'add stamps or points automatically')",
      "customer_app_needed": "not checked",
      "review_requests": "not checked",
      "csv_export": "not checked",
      "square_connection": "Yes, on the Square App Marketplace (US, CA, UK, IE, AU, FR, ES, JP); stamps or points are added at payment; connection price not stated",
      "where_it_wins": "Listed in Square's own marketplace, so a Square seller finds it inside the dashboard",
      "source_url": "https://squareup.com/us/en/app-marketplace/app/remy-rewards",
      "source_type": "vendor (Square marketplace listing); remyrewards.co.uk/pricing renders no text",
      "checked": "2026-10-14",
      "other_sources": [
        "https://remyrewards.co.uk/pricing [vendor, unreadable on 14 Oct]"
      ]
    },
    {
      "tool": "SQUID (Ireland)",
      "category": "stand-alone loyalty",
      "free_plan": "No free Digital Loyalty plan. 'Redemption Partner' has no monthly fee but a €25 one-time setup, and it is a points-redemption listing, not a loyalty card",
      "entry_paid_price": "€15 a month (Digital Loyalty, 0-50 active customers). €35 (51-100), €55 (101-500), €75 (501-1,000), €95 (1,001+); the tier changes each month with active customers",
      "stamp_or_points": "stamps (tap a SQUID tag in the shop) and Wave Points",
      "customer_app_needed": "yes (customers use the free SQUID app)",
      "review_requests": "not checked",
      "csv_export": "not checked ('portal access and customer data' listed)",
      "square_connection": "Yes, on the Square App Marketplace (US, CA, UK, IE, AU, FR, ES, JP); connection price not stated",
      "where_it_wins": "Cheapest entry here for a tiny shop (€15 for up to 50 active customers), with a Square connection",
      "source_url": "https://squidloyalty.ie/pricing",
      "source_type": "vendor (EUR)",
      "checked": "2026-10-14",
      "other_sources": [
        "https://squareup.com/us/en/app-marketplace/app/squid-loyalty-rewards [vendor: Square listing]"
      ]
    },
    {
      "tool": "LINE Official Account (Taiwan)",
      "category": "messaging",
      "free_plan": "Yes, Light NT$0 with 200 messages a month. Whether the reward card (集點卡) is on the free plan: not checked",
      "entry_paid_price": "NT$800 a month (Medium, 3,000 messages, before tax). From 1 Nov 2026: NT$1,000. High: NT$1,200, from 1 Nov 2026 NT$1,400 (6,000 messages, extra messages NT$0.2 each)",
      "stamp_or_points": "reward card (集點卡)",
      "customer_app_needed": "yes",
      "review_requests": "not checked",
      "csv_export": "not checked",
      "square_connection": "No POS connection listed (works next to any POS)",
      "where_it_wins": "Most Taiwan customers already use LINE, so the card needs no new app and messages land in a chat app they open daily",
      "source_url": "https://tw.linebiz.com/column/LINEOA-2026-Price-Plan/",
      "source_type": "vendor (NT$)",
      "checked": "2026-10-14",
      "other_sources": [
        "https://tw.linebiz.com/column/shopcard-renewal-2024/ [vendor]"
      ]
    },
    {
      "tool": "Birdeye",
      "category": "review tool",
      "free_plan": "No",
      "entry_paid_price": "contact sales [directory: 'Custom Quote']. Third-party reports Starter at US$299 per location/month, billed yearly, 12-month minimum [third-party]",
      "stamp_or_points": "no loyalty",
      "customer_app_needed": "not checked",
      "review_requests": "Yes: requests, listings and replies (vendor page not read)",
      "csv_export": "not checked",
      "square_connection": "not checked",
      "where_it_wins": "Listings, messaging, social and reviews in one place for multi-site brands",
      "source_url": "https://costbench.com/software/review-management/birdeye",
      "source_type": "third-party (verified 26 Aug 2026); vendor pricing page blocked (HTTP 403)",
      "checked": "2026-10-05",
      "other_sources": [
        "https://www.capterra.com/p/152997/BirdEye/pricing [directory]"
      ]
    },
    {
      "tool": "Podium",
      "category": "review tool",
      "free_plan": "No",
      "entry_paid_price": "contact sales",
      "stamp_or_points": "no loyalty",
      "customer_app_needed": "not checked",
      "review_requests": "Yes, review requests by text",
      "csv_export": "not checked",
      "square_connection": "not checked",
      "where_it_wins": "Phones, web chat, a text inbox, payments and an AI assistant alongside reviews",
      "source_url": "https://www.podium.com/pricing",
      "source_type": "vendor",
      "checked": "2026-10-05",
      "other_sources": [
        "https://www.podium.com/online-reviews/review-gating/ [vendor]"
      ]
    },
    {
      "tool": "NiceJob",
      "category": "review tool",
      "free_plan": "No. 14-day trial",
      "entry_paid_price": "US$75 a month (Starter)",
      "stamp_or_points": "no loyalty",
      "customer_app_needed": "not checked",
      "review_requests": "Yes, SMS and email review requests on Starter",
      "csv_export": "not checked",
      "square_connection": "not checked",
      "where_it_wins": "Referral and repeat campaigns, website review widgets, and requests by text",
      "source_url": "https://get.nicejob.com/pricing",
      "source_type": "vendor",
      "checked": "2026-10-05",
      "other_sources": []
    },
    {
      "tool": "Grade.us",
      "category": "review tool",
      "free_plan": "No. 14-day trial, no card",
      "entry_paid_price": "US$99 a month (Small Business, 1 location)",
      "stamp_or_points": "no loyalty",
      "customer_app_needed": "not checked",
      "review_requests": "Yes, by email on all plans. Text messaging is added to the bill on the Professional plan; trial users must contact sales to turn it on",
      "csv_export": "not checked",
      "square_connection": "not checked",
      "where_it_wins": "White-label reports for agencies, and many review sites",
      "source_url": "https://www.grade.us/home/plans/",
      "source_type": "vendor",
      "checked": "2026-10-22",
      "other_sources": []
    },
    {
      "tool": "WiserReview",
      "category": "review tool",
      "free_plan": "No. 7-day trial",
      "entry_paid_price": "US$81 a year (Starter, US$6.75 a month). Price scales with monthly orders",
      "stamp_or_points": "no loyalty",
      "customer_app_needed": "not checked",
      "review_requests": "Yes, by email. Starter US$81 a year covers 100 review requests a month. WhatsApp (via WATI) and Klaviyo connections are on Pro and Pro + AI. The pricing page does not list SMS or a QR code",
      "csv_export": "not checked",
      "square_connection": "not checked",
      "where_it_wins": "Lowest entry price here, with WhatsApp through WATI on Pro plans. Built for online shops (priced by orders)",
      "source_url": "https://wiserreview.com/pricing",
      "source_type": "vendor",
      "checked": "2026-10-22",
      "other_sources": []
    },
    {
      "tool": "HiFiveStar",
      "category": "review tool",
      "free_plan": "Yes, Forever Free (review link, QR code, monitoring and replies; it does not send review requests)",
      "entry_paid_price": "US$28 a month billed yearly (Core; US$39 billed monthly). Pro US$85 billed yearly (US$99 billed monthly)",
      "stamp_or_points": "no loyalty",
      "customer_app_needed": "not checked",
      "review_requests": "Not on the free plan. Email, text and WhatsApp requests from Core (500 texts a month); unlimited SMS and email from Pro. The pricing page lists Review Funnels without describing them",
      "csv_export": "not checked",
      "square_connection": "not checked",
      "where_it_wins": "Has a free tier (no requests sent), and texts from Core at a lower price than Podium or Birdeye",
      "source_url": "https://hifivestar.com/pricing",
      "source_type": "vendor",
      "checked": "2026-10-22",
      "other_sources": []
    },
    {
      "tool": "Fresha",
      "category": "booking app",
      "free_plan": "No. 7-day trial",
      "entry_paid_price": "NT$176.95 a month (Independent, Taiwan view of the vendor page). Team US$14.95 per team member/month [directory]. Loyalty is an add-on: NT$585 per location/month",
      "stamp_or_points": "not checked",
      "customer_app_needed": "no",
      "review_requests": "not checked",
      "csv_export": "not checked (vendor page silent; a rival app's migration guide describes a CSV export from the clients list)",
      "square_connection": "not checked (Fresha is its own booking system and POS)",
      "where_it_wins": "Full booking, payments and a marketplace where clients find you",
      "source_url": "https://www.fresha.com/pricing",
      "source_type": "vendor (NT$, Taiwan view); USD figure from directory",
      "checked": "2026-10-12",
      "other_sources": [
        "https://www.capterra.com/p/142138/Shedul-com/ [directory]"
      ]
    },
    {
      "tool": "Vagaro",
      "category": "booking app",
      "free_plan": "No. 30-day trial",
      "entry_paid_price": "US$23.99 a month for the first 6 months, then US$30, plus US$10 per bookable calendar",
      "stamp_or_points": "'Customer loyalty programs' included with every plan; points or stamps not stated",
      "customer_app_needed": "no",
      "review_requests": "not checked",
      "csv_export": "not checked (vendor page silent; rival apps' migration guides describe an Excel export by the account owner)",
      "square_connection": "not checked (Vagaro is its own booking system and POS)",
      "where_it_wins": "Booking, payments and marketing in one, at a low starting price",
      "source_url": "https://www.vagaro.com/pro/pricing",
      "source_type": "vendor",
      "checked": "2026-10-14",
      "other_sources": []
    },
    {
      "tool": "Boulevard",
      "category": "booking app",
      "free_plan": "No",
      "entry_paid_price": "US$143 a month (Essentials, 1 location, up to 5 providers). Premier US$234 and Prestige US$328 per location are marked limited-time (normally US$293 and US$410)",
      "stamp_or_points": "not checked",
      "customer_app_needed": "no",
      "review_requests": "not checked",
      "csv_export": "not checked",
      "square_connection": "not checked (Boulevard is its own booking system and POS)",
      "where_it_wins": "Premium booking for larger salons and spas, with forms and QuickBooks add-ons",
      "source_url": "https://www.joinblvd.com/pricing",
      "source_type": "vendor",
      "checked": "2026-10-14",
      "other_sources": []
    },
    {
      "tool": "GlossGenius",
      "category": "booking app",
      "free_plan": "No. 14-day trial, no card",
      "entry_paid_price": "US$28 a month (Standard), or US$24 a month billed yearly",
      "stamp_or_points": "not checked",
      "customer_app_needed": "no",
      "review_requests": "'Automated review prompts with receipts' and 'Google Review integration' are listed under Marketing; the page does not show the tier clearly (Gold lists 'Google Booking & Reviews')",
      "csv_export": "not checked (vendor page silent; rival apps' migration guides disagree on whether owners can export clients themselves)",
      "square_connection": "not checked (GlossGenius is its own booking system and POS)",
      "where_it_wins": "Unlimited email and a flat 2.6% card rate",
      "source_url": "https://glossgenius.com/pricing",
      "source_type": "vendor",
      "checked": "2026-10-14",
      "other_sources": []
    },
    {
      "tool": "Booksy",
      "category": "booking app",
      "free_plan": "No. 14-day trial, no card",
      "entry_paid_price": "US$29.99 a month, plus US$20 per extra team member",
      "stamp_or_points": "loyalty included ('Loyalty Cards' listed); stamps or points not checked",
      "customer_app_needed": "no",
      "review_requests": "not checked",
      "csv_export": "not checked (vendor page silent; a rival app's migration guide describes a CSV export from Customers)",
      "square_connection": "not checked (Booksy is its own booking system and POS)",
      "where_it_wins": "Loyalty and 2,000 free SMS a month included in the base price",
      "source_url": "https://biz.booksy.com/en-us/pricing",
      "source_type": "vendor",
      "checked": "2026-10-12",
      "other_sources": []
    }
  ],
  "excluded": [
    {
      "tool": "Clover (Rewards)",
      "reason": "Price cannot be stated without guessing. Clover's own pages did not render (blank or HTTP 403, 2026-09-22 and 2026-10-05). The only figure (Customer Engagement Plus US$99 a month) comes from one undated loyalty-competitor blog that does not link Clover's pages, and our notes mark it unconfirmed. The Clover POS plan price that basic Rewards depends on was not checked.",
      "source_url": "https://www.loyaltypass.co/blog/industries/clover-loyalty-program",
      "checked": "2026-09-22"
    },
    {
      "tool": "BentoBox",
      "reason": "No price on the vendor page and no figure from any other source. It is sold only to Clover POS customers, and it is a restaurant website builder, not loyalty or review software.",
      "source_url": "https://www.getbento.com/pricing/",
      "checked": "2026-09-22"
    },
    {
      "tool": "Popmenu",
      "reason": "Vendor page blocked (HTTP 403). The only price is from a competitor blog that does not cite Popmenu's page, and loyalty, reviews and email were all not checked. Restaurant website and marketing suite: none of this dataset's five categories fits.",
      "source_url": "https://www.restolabs.com/blog/popmenu-pricing",
      "checked": "2026-09-22"
    },
    {
      "tool": "SpotHopper",
      "reason": "Out of scope, not a price problem: the vendor says contact sales. It is a restaurant website and social-posting service, and none of this dataset's five categories fits.",
      "source_url": "https://www.spothopperapp.com/pricing",
      "checked": "2026-09-22"
    },
    {
      "tool": "Owner.com",
      "reason": "Out of scope, not a price problem: the vendor page shows US$249 a month plus 5% per order, or US$499 flat. It is a restaurant website, online-ordering and branded-app suite, and none of this dataset's five categories fits.",
      "source_url": "https://www.owner.com/pricing",
      "checked": "2026-09-22"
    }
  ]
}